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ProTelesis Offers Collaboration Tools to Help Your Company Thrive

August 6th, 2020 by admin

In today's business world, effective collaboration and communication are the keys to success. Your employees need to be able to work together to accomplish the company's objectives, and your employees need to communicate with customers to continue to grow your business effectively. At ProTelesis,...

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Posted in: Cloud Communications, Contact Center, Cloud Phone Systems, Solutions

Top 10 FAQ’s for ShoreTel (14.2 or prior) Upgrade to Mitel Connect

September 26th, 2019 by admin

Upgrading ShoreTel to Mitel Connect is easy. Here are some of our Customer’s Frequently Asked Questions: 1)      What is Mitel MiVoice Connect MiVoice Connect (or just “Connect”), is the latest release of the ShoreTel  on-premises IP-PBX platform. It is essentially, for lack of easier terms, just the...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Contact Center, Cloud Phone Systems, ShoreTel Phones

Mitel Ranked #2 Worldwide Among Best Phone Systems Companies – Synergy Research Report

January 12th, 2018 by admin

Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today that independent research firm Synergy Research Group has confirmed its position as the #2 Unified communications as a service (UCaaS) vendor worldwide, coming within one percentage point of the #1 market share...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Contact Center

Tips & Tricks to Modernize Your Contact Center

October 21st, 2016 by admin

Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just that. Take a look at some of the ways modern contact center solutions can help improve efficiency and productivity in your contact center: Embrace...

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Posted in: Uncategorized, Unified Communications, Contact Center

Wireless Solutions to Improve Small Business Productivity

June 2nd, 2016 by admin

  It's no secret that employees and businesses are expected to be more productive than ever. Smartphones, broadband, and 24-hour connectivity means that everyone is expected to up to speed and on top of things all day, every day. If you're a small business owner, you might feel pressure from...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Analytics, Security, Contact Center

Communication for Better Leadership

March 24th, 2016 by admin

  When you meet an exceptional communicator, you usually know it within seconds of talking with that person. They radiate a confidence about their message that typically resonates with you. From the tone they speak with to the body language they use, it is clear they have dedicated time and energy...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Contact Center

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