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ProTelesis Offers Cloud Solutions to Support Your Remote Workforce

August 24th, 2020 by admin

With the Coronavirus impacting the way businesses operate, moving to a remote workforce, and hosting operations in the cloud has been a solution many companies have adopted. The cloud allows companies to reduce their office square footage, reduce costs, and turn the IT management over to Managed...

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Posted in: Cloud Communications, Unified Communications, Cloud Phone Systems, Solutions

Don’t Let Legacy Phone Systems Sink your Budget ProCloud>VoIP Elevate: Business Phone System Features Cheat Sheet

December 12th, 2019 by admin

When you are looking to move off your legacy on-premises phone system to a new Cloud Business Phone solution, the acronyms and feature names can seem foreign, especially when you live and breathe your business, not technology. We’ve defined some of the most common terms you’ll encounter. PRESENCE INDICATOR...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Cloud Phone Systems

Quick Tips: How to Modernize Your Business Phones and Unified Communication System

November 8th, 2019 by admin

Your communications system is the lifeblood of your business and you deserve the latest technology with enterprise-grade features. Switching to a new phone system can be a big challenge for small or medium-size companies, so here are the considerations before you start the journey... . The first step...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Managed IT, Cloud Phone Systems, Protected

Top 10 FAQ’s for ShoreTel (14.2 or prior) Upgrade to Mitel Connect

September 26th, 2019 by admin

Upgrading ShoreTel to Mitel Connect is easy. Here are some of our Customer’s Frequently Asked Questions: 1)      What is Mitel MiVoice Connect MiVoice Connect (or just “Connect”), is the latest release of the ShoreTel  on-premises IP-PBX platform. It is essentially, for lack of easier terms, just the...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Contact Center, Cloud Phone Systems, ShoreTel Phones

ProTelesis Announces its New Partnership with Kerauno

September 10th, 2018 by admin

ProTelesis Corporation, Burlingame, CA - ProTelesis, a global leader in IT and Unified Communications solutions, with more than 1,600 customers worldwide, is proud to announce its official Platinum-level partnership with Kerauno cloud communications workflows and beyond. ProTelesis will now be offering...

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Kerauno

How Cloud Communications Improves University Enrollment Rates

August 3rd, 2018 by admin

How Cloud Communications Improves University Enrollment Rates It’s getting tougher for colleges and universities to meet their enrollment goals. Only a third of admissions directors say they met their enrollment goals for the 2017-2018 academic year by May 1, according to a recent Inside Higher Ed survey....

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Cloud Phone Systems, RingCentral

How To Improve Customers Shopping Experience with Cloud Communications

July 23rd, 2018 by admin

How To Improve Customers Shopping Experience with Cloud Communications Buying a car has to be one of the most complex and pricey transactions a consumer ever makes. That’s because the road to a new car is almost never straight: Instead, buyers must twist and turn through automotive marketing, conducting...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Cloud Phone Systems

The Top 3 Obstacles Facing 911 Emergency Communication Services During a Crisis

May 23rd, 2018 by admin

Top 3 Obstacles Facing 911 Emergency Communication Services During a Crisis What are the top 3 obstacles facing 911 emergency communication services during a crisis? When our partners at West talk to companies about 911 emergency communication services, they often learn about the E911 obstacles they...

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Posted in: Uncategorized, Unified Communications

ProTelesis Now Proudly Offering RingCentral Cloud Communications Solutions

May 15th, 2018 by admin

ProTelesis Now Proudly Offering RingCentral ProTelesis, a leader in IT and Unified Communications solutions, is pleased to announce its partnership with RingCentral and is now offering RingCentral CloudCommunications and Collaboration Solutions. RingCentral's leading product is RingCentral Office with...

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Posted in: Uncategorized, Unified Communications, Cloud Phone Systems, RingCentral

ProTelesis Introduces XteleVoIP's New Cloud Phone Plans

May 1st, 2018 by admin

ProTelesis Introduces XteleVoIP's New Cloud Phone Plans ProTelesis Corporation, Burlingame, CA - ProTelesis, a leader in IT and Unified Communications solutions, is pleased to announce XteleVoIP's new cloud phone plans including Professional and Enterprise cloud phone plans for businesses. About ProTelesis...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Cloud Phone Systems

Still Monkeying Around with an Outdated Phone System?

April 24th, 2018 by admin

Still monkeying around with an outdated phone system? Time to stop the monkey business. Time for a modern cloud phone system. ProTelesis, leaders among today's best cloud phone systems providers, offers Mitel (ShoreTel), RingCentral and XteleVoIP cloud phone systems.  ...

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Posted in: Uncategorized, Unified Communications, Cloud Phone Systems

Mitel Phone Systems for Medical and Healthcare Professionals

March 22nd, 2018 by admin

Mitel Phone Systems for Medical Our partners at Mitel (ShoreTel) describe how Mitel phone systems for medical organizations improve patient care in their latest article, "Collaboration Tools Help Medical Teams Improve Patient Outcomes." On a Friday night, a cancer patient is admitted to the hospital...

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Posted in: Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing, Analytics

Gartner Cloud Report Explains Why Companies are Moving Rapidly to the Cloud

January 13th, 2018 by admin

Gartner Cloud Reports Companies are Moving to the Cloud Much Faster than Expected According to a recent Gartner cloud business report, a major shift is taking place in how enterprises select their financial management applications, with the move to cloud-based applications happening faster than expected,...

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Posted in: Uncategorized, Unified Communications

Mitel Ranked #2 Worldwide Among Best Phone Systems Companies – Synergy Research Report

January 12th, 2018 by admin

Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today that independent research firm Synergy Research Group has confirmed its position as the #2 Unified communications as a service (UCaaS) vendor worldwide, coming within one percentage point of the #1 market share...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Contact Center

How VoIP Communications Saves You Money

December 15th, 2017 by admin

“Over 85% of businesses said that lowering cost was the most important factor they would consider when contemplating a switch to a VoIP system.” Time is money and in the most successful organizations, savings is the golden word. If you’re not optimizing your business’ efficiency and effectiveness, you’re...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Managed IT

7 Business Dynamics Ideal of Cloud Communications

November 25th, 2017 by admin

Certain business dynamics are custom-made for cloud communications solutions. If you want to spend less time managing infrastructure and more time delivering an impeccable customer experience that will propel sales and help differentiate your business, it’s time to consider the cloud. Step back and take...

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Business dashboard tools

New MMS Features Now Available on XMS!

September 28th, 2017 by admin

New MMS Features Now Available on XMS XMS just got a whole lot better. ProTelesis has just announced the release of a brand new MMS enhancement now available on XMS, ProTelesis Messaging Services. XMS is a brand new way to text-enable your landline business phones. Among the XMS products are the DID...

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Posted in: Uncategorized, Unified Communications

New Rules for Public Employee Communications Records

September 25th, 2017 by admin

California Supreme Court Rules Public Records Act Covers Government Communications on Private Email and Personal Devices In a major victory for transparency, the California Supreme Court ruled today that when government officials conduct public business using private email or personal devices, those...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Security

US Government Bans Kaspersky Security Software Fearing Russian Intelligence

September 15th, 2017 by admin

The US Department of Homeland security issued a statement on Wednesday banning the Russian security software maker just three months after the General Services Administration removed Kaspersky Lab from a list of approved federal government vendors. DHS Acting Secretary Elaine Duke directed all Executive...

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Posted in: Uncategorized, Unified Communications, Analytics, Security

New Video Conferencing Systems Enhancements by Lifesize

September 15th, 2017 by admin

Sep 13, 2017 by Julian Fields in Features, Lifesize, Products, WebRTC Congrats to our top video conferencing systems partners at Lifesize for launching their new home screen for an enhanced user experience. Welcome to the home screen of the Lifesize app. From here, you have quick access to everything...

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Posted in: Uncategorized, Unified Communications, Video Conferencing

Text Messaging Services for Landline Business Phones

September 12th, 2017 by admin

What are the best text messaging services for landline business phones? If you're considering text-enabling your landline business phones, then there are several important features and benefits you're going to want to make sure are included in your texting services. Let's face it, people love to text....

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Posted in: Uncategorized, Unified Communications

How to Text Enable Your Contact Center Phone System

September 8th, 2017 by admin

Do you know how to text enable your contact center phone system? People love to text. You love your ECC (Enterprise Contact Center) from ShoreTel. Until now, you couldn’t combine the two. Now, with the XMS ECC Text Connector from ProTelesis, you can. With the XMS ECC Text Connector, you can now add text...

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Posted in: Uncategorized, Unified Communications

How do you know what business phone systems are most cost effective?

September 3rd, 2017 by admin

How do you know what business phone systems are most cost effective? Many businesses have adopted a “set it and forget it” mentality when it comes to their phone system. Yet today’s fast-paced environment demands agility and adaptability, leading many firms to consider a cloud-based phone solution. ...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

What are SIP Trunks? 5 Business Signs You Should Move to SIP Trunking

September 2nd, 2017 by admin

What are SIP trunks? So just what are SIP trunks? This is a commonly asked question when choosing the right Unified Communications solutions for your business. There are many things to consider when choosing a phone system that’s right for your business. Among them: How much time can we spend...

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Posted in: Uncategorized, Unified Communications, SIP Trunks

What You Need to Know: Unified Communications with ShoreTel Connect

March 3rd, 2017 by admin

What's ShoreTel Connect?  And why should you upgrade? From managing your phone system and unified communications and collaboration on-site, in the cloud or via a hybrid solution, your organization is faced with a host of options. Learn about an emerging platform enabling IT to design communications...

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Posted in: Uncategorized, Business Phone Systems, Unified Communications

Tips & Tricks to Modernize Your Contact Center

October 21st, 2016 by admin

Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just that. Take a look at some of the ways modern contact center solutions can help improve efficiency and productivity in your contact center: Embrace...

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Posted in: Uncategorized, Unified Communications, Contact Center

What Your ShoreTel Phone System Isn't Telling You

September 15th, 2016 by admin

  Throughout my long career selling and supporting Shoretel phone and UC solutions, I have been surprised how few customers have asked about the reporting capabilities. After all, for most businesses, the phone system is the most frequently used tool they use to attract and retain business. Maybe...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

XteleSIP: A Real-World Cost Analysis

September 13th, 2016 by admin

I have recently been working with a company here in Utah.  The company is a billing service provider to utility companies.  They have approximately 1,100 employees with a 35 agent call center.  The company spends about $25,500 per month with Century Link for 2 local PRI and 4 long distance PRI circuits...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

The Case For SIP Trunks

September 13th, 2016 by admin

The number one attraction to SIP trunks is cheaper dial tone. And cheaper long distance rates – some are bundled with unlimited LD packages! When SIP trunks were first introduced, they had a bad rep because they had big problems with standards. Every SIP provider had significantly different codes...

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Posted in: Uncategorized, Business Phone Systems, Unified Communications, Business dashboard tools

Technology (With a Little Help From Star Trek)

September 13th, 2016 by admin

If you manage a network, or any part of your company’s technology, chances are you wish you could pull some solutions out of the utopia that is Star Fleet.  When a call comes into the help desk, you wish you could ask the ships computer to run a full diagnostic then wait for the results.  After all...

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Posted in: Uncategorized, Cloud Communications, Unified Communications

3 Ways Cloud Communications Can Save Your Company Money

August 14th, 2016 by admin

  These days, companies are demanding more from their technology. At the same time, IT budgets are decreasing, widening the gap between what employees want—and need to be more productive—and what IT can offer. The trick is to find technologies that make the most of the budget. Enter cloud communications,...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Cloud Communications as a Service: 'Cloudifying' the PBX

August 11th, 2016 by admin

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Cloud Phone Systems

Savings & Growth: How 1 Easy Telecom Change Can Drive Both

August 2nd, 2016 by admin

Business demands are constantly changing. Between employee fluctuation and seasonal changes, it’s hard to not overspend on telecom. Analog technology or digital lines require additional wiring and installation if you want to scale and can quickly put a hole in your pocket. SIP trunking, on the other...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Still Not Doing Anything With the Cloud? Chances Are Your Competitors Are

July 20th, 2016 by admin

So you’re considering making the move, and you know that your competitors may already be ahead of you, but did you know 74% of companies are already evaluating Unified Communications (UC) in the cloud? Additionally 51% of companies plan to increase their cloud spending in 2016. It’s not just any cloud...

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Posted in: Uncategorized, Cloud Communications, Unified Communications

The High Cost of Not Doing Anything About Your Phone System

July 14th, 2016 by admin

When was the last time you upgraded your phone system? 7 years ago? 10 years ago? Or was it so long ago you’re not quite sure?  Your aging phone system may be costing more than you think. Not only do you have higher resource costs, higher maintenance costs, infrastructure costs – you also have outdated...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Is VoIP Quality Reliable?

July 12th, 2016 by admin

Back in the early days of VoIP, call quality was one of the most concerning items for organizations thinking of making the transition. Although these companies wanted to experience all the savings and flexibility of VoIP, some remained hesitant about making the transition in fear of choppy sounding...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

The Best Apps for Telecom Directors

June 27th, 2016 by admin

In today’s mobile world, it seems telecom directors are rarely at their desks anymore. With access to everything from a laptop, tablet, or smartphone it makes managing systems more mobile and convenient than ever. With this shift to IT and mobility, that means new application downloads are becoming available...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

An Office Manager's Guide to Choosing a Business VoIP Phone System

June 27th, 2016 by admin

  Most office managers are hearing a lot these days about Voice over Internet Protocol (VoIP), it’s a service that allows telephone users to make and receive calls using the Internet instead of conventional phone lines and analog phone systems. VoIP services provide a number of benefits for businesses,...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Are You Getting the Most from the Cloud?

June 22nd, 2016 by admin

  Forrester indicates that spending on cloud computing is expected to top $160 billion around the globe by 2020 - a growth rate of 22% per year (Tweet this stat!) - it's no secret that cloud technology is becoming an essential part of modern business. But along with the implementation of new...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Top 5 Communication Challenges for Small Business Owners

June 17th, 2016 by admin

  While small business owners definitely face a lot of challenges on a daily basis, one that can have a major impact on whether the business is able to thrive or not is communication. Between vendors, employees and customers, great communication can be a big hurdle. After all, great writing skills...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Employee Motivation Ideas for the CFO

June 13th, 2016 by admin

Did you know that according to the National Business Research Institute, they estimate that an engaged employee will save their company 5% or more off the costs they’re responsible for? (Tweet this stat!) That kind of savings can add up quickly when more and more employees become engaged with the financial...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Making Connections: Communication Solutions for Office Managers

June 10th, 2016 by admin

According to a recent study, 75% of employers’ rate teamwork and collaboration as very important to their business. (Tweet this stat!) In order to be an effective team member and collaborator, you must be an effective communicator. Yet many office managers struggle with communication, both electronic...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Top IT Pains of 2016

June 8th, 2016 by admin

Some are old and some are new, but pain is in the air for most CIOs. Knowing what's hurting your organization can give you a good sense of your organization's overall health. Solve your biggest challenges and your organization should have a bright future. Ignore them, and your biggest challenge will...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

A Hybrid Phone System: Is It The Best of Both Worlds?

June 7th, 2016 by admin

Companies today understand the many benefits of changing over to a Unified Communications (UC) solution, but many are unable to do so because of the one-size-fits-all approach. They need something that’s easy to manage and control but is also cost-efficient and robust. Many want the flexibility of...

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Posted in: Uncategorized, Business Phone Systems, Unified Communications

5 Innovative Wireless Solutions on the Horizon

May 30th, 2016 by admin

  Finding the right wireless solutions for your business means keeping abreast of the innovations as they come down the pipeline. The speed of technology means that there are new wireless options for virtually every purpose being developed every day. The following are 5 innovations that are in...

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Posted in: Uncategorized, Unified Communications, data networking

How the CIO/CFO Relationship Can Work Better

May 20th, 2016 by admin

  The continual advancement of technology as an integral part of the majority of businesses has meant an expanded role for CIOs. With that territory has to come a necessarily closer working relationship and shared understanding with the CFO as well. In fact, 42% of IT departments report directly...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Tips for Effectively Managing Multiple Office Locations

May 17th, 2016 by admin

According to the 2015 ECP Compensation Study, office managers who are responsible for multiple-location practices are earning, on average, 31.5% more than those managing single offices. The reason for this is likely due to the fact that multiple locations come with a great deal of work and responsibilities....

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Posted in: Uncategorized, Cloud Communications, Unified Communications

Smart Data Solutions for a Growing Business

May 12th, 2016 by admin

Technology: it’s often seen as both a blessing and a curse for growing businesses today. From all the conveniences of a mobile world to the stresses of trying to keep up with all the system updates and changes, businesses are seemingly always trying to find smart data solutions. However, technology...

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Posted in: Uncategorized, Unified Communications, Managed IT, data networking

How to Customize ShoreTel Connect CLOUD for Your Small Business

May 3rd, 2016 by admin

Changing phone systems is a big decision for small businesses, so you want to be sure you are making the right decision. Offering full features and a host of collaboration options, ShoreTel Connect CLOUD was built to make doing business easier and at an affordable cost. But what makes the ShoreTel...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

The Future of Email in Business

April 21st, 2016 by admin

If you were to ask most tech-savvy business professionals 10 years ago if email would still be one of the primary business communication solutions, they would have probably said they had their doubts. However, as the years have gone on, email has established that it has some serious staying power. What...

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Posted in: Uncategorized, Cloud Communications, Unified Communications

ShoreTel Connect CLOUD: Taking Your UC to the Cloud

April 5th, 2016 by admin

It seems for most companies today, everything they utilize is hosted somewhere in a cloud instead of a data center or server. You may be wondering why changing over to cloud-based services is so popular? Or, perhaps you like the way your business is structured, and you just don’t understand the benefits...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Communication for Better Leadership

March 24th, 2016 by admin

  When you meet an exceptional communicator, you usually know it within seconds of talking with that person. They radiate a confidence about their message that typically resonates with you. From the tone they speak with to the body language they use, it is clear they have dedicated time and energy...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Contact Center

How the Right Data Solutions Can Keep Employees Motivated

March 16th, 2016 by admin

    Keeping employees motivated during all times of the year but it can be especially challenging in summer months with some team members out on vacation and sunny weather calling to those who are in the office. There are a lot of ways to keep employees motivated and you have probably heard...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Fostering Communications Between IT and Non-Tech Employees

March 8th, 2016 by admin

Across all job titles, regions, and industries, the communication happening between IT and their non-IT coworkers is often described as insufficient. And according to a recent Executive Council benchmark survey, only four out of 100 IT leaders believe they are effectively communicating with their non-IT...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Top 5 Phrases Not to Use at Work

February 29th, 2016 by admin

Our workplace, it can often be an overwhelming, frustrating and downright maddening place. The reality is that when we spend such a significant part of our lives somewhere, it’s bound to cause a few frustrations. Having work-related irritations is a very normal thing, the problems arise when we allowed...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Analytics, data networking, Security, server and storage, Gamification

Understanding Phone System Analytics

February 24th, 2016 by admin

In today’s mobile world, almost every technological purchase a business makes should be supported by data that validates the investment. Phone systems should be no different. And this goes beyond just tracking or reporting inbound and outbound call volume; this is the process of evaluating comprehensive...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Analytics

Managing Remote Employees

February 18th, 2016 by admin

  Today’s tech-savvy world offers tools and resources to connect virtually at any time or place. Because of this, the opportunities for businesses to attract top talent has never been easier. Now, an employee who you wouldn't have been able to employ 20 years ago can be a viable contender for your...

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Posted in: Uncategorized, Unified Communications, Business dashboard tools, Video Conferencing, Managed IT

Do You Have a Communication Solution in Place for Natural Disasters?

February 18th, 2016 by admin

Putting a natural disaster plan together can be a daunting process - it's time-consuming and daunting. However, anyone who has experienced a crisis like it would probably agree that having a plan in place helps to ensure the least possible negative impact for the business. One of the most important tools...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Do You Still Need a Phone on Your Desk?

February 17th, 2016 by admin

  The traditional office is evolving. Teams that were once highly localized now have members around the world. Correspondence that used to go through postal channels or fax machine is now available in the blink of an eye. And then there are phones. As of 2015, more than 64% of U.S. adults own...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

5 Ways Employees Can Improve Productivity

February 12th, 2016 by admin

In today’s working world of distractions right at our fingertips, it’s easy to let things hinder time management and productivity efforts. However, technology and other distractions don’t have to hold your employees back. Instead, you can shift these items into productivity tools that help them get more...

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing, Managed IT, Analytics, Gamification

How to Evaluate VoIP Service Providers

February 10th, 2016 by admin

You’re a small business owner who knows you need to start reaping the benefits that come with Voice over Internet Protocol (VoIP). You also know the old way of analog phone lines and expensive equipment just doesn’t make sense for your business anymore. But there are so many choices out there today,...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

What the Heck is SIP Trunking Anyways & Why Should I Care?

February 4th, 2016 by admin

When you’re a multi-site organization, struggling to unify your phone communications is normal. SIP trunks can make your phone system more reliable and collaborative through an IP-based network. By 2017, the IHS predicts that 62% of enterprises in North America will use SIP trunks to create more flexible,...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Telco Truth: BYOD Security IS Possible

February 2nd, 2016 by admin

  Bring Your Own Device or “BYOD” as it is more commonly referred as, means a company allows their employees to use their personal communication devices for work-related activities. It’s a move that not only can cut expenses, but enhances and improves employee productivity. In a study by Tech Pro...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

ShoreTel Connect Advanced Applications: ShoreTel Emergency Notification

January 28th, 2016 by admin

  In today’s world, being prepared for emergencies is more critical than ever. In fact, public safety has become the #1 mission of all education facilities over the past few years due to the horrific tragedies experienced in some schools. It’s not just education facilities taking action, its healthcare,...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Analytics

Could a Business VoIP Solution Save You Money?

January 26th, 2016 by admin

  Any change to your business means assessing the initial cost, the long-term costs, and the potential savings. Your company's phone system is critical to your ability to run your business efficiently - connecting with clients and customers reliably. If you switch to one of the available VoIP...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

5 Ways Video Killed the Radio Star

January 19th, 2016 by admin

"I heard you on the wireless back in fifty two, lying awake intent at tuning in on you." We don’t communicate like in fifty-two, especially when it comes to business interactions. The future is video and the benefits almost speak for themselves. It’s easier and faster than ever to connect “face-to-face”...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing, data networking, Security

5 Ways to Save With IP Communications

January 7th, 2016 by admin

“Over 85% of businesses said that lowering cost was the most important factor they would consider when contemplating a switch to a VoIP system." Time is money and in the most successful organizations, savings is the golden word. If you’re not optimizing your business’ efficiency and effectiveness, you’re...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, data networking, Security

How to Communicate & Collaborate Beyond Physical Obstacles

December 15th, 2015 by admin

Think being present in the office is the best way to get work done? Mobile employees are working during commutes, in coffee shops and outside using city mesh Wi-Fi. For businesses capitalizing on the most flexible communication tools, distance is no longer an obstacle to productivity. Organizations...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing

Three Reasons to Appear More Available

December 2nd, 2015 by admin

  Do you ever worry about missing an important phone call or keeping up with overwhelming amounts of emails? In today’s business world, it’s imperative to be constantly available. Whether it’s reassessing your communication tools, hiring more staff to man the customer service lines or investing...

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Posted in: Uncategorized, Unified Communications, Business dashboard tools, Managed IT

ProTelesis Advances to Platinum Level in ShoreTel Champion Partner Program

November 12th, 2015 by admin

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Posted in: Uncategorized, Business Phone Systems, Unified Communications, Awards

When Disaster Strikes: Cloud Computing for Business Continuity

April 26th, 2015 by admin

It’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Courtney the sales manager knocks on your door with a perplexed look on her face. “Do you know what’s wrong with the phone system?” Courtney asks....

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Virtual Reality: How to easily establish consistent communications with anyone, anywhere

April 1st, 2015 by admin

When the London Business School hosted its annual Global Leadership Summit in June 2014, the school surveyed attendees about a variety of modern business issues and challenges. While the results of that survey covered a variety of topics, one of the really interesting findings was that respondents believed...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Remote Control: How your phone system may be stifling remote employee productivity

March 25th, 2015 by admin

Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone — either...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing

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