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Top 10 FAQ’s for ShoreTel (14.2 or prior) Upgrade to Mitel Connect

September 26th, 2019 by admin

Upgrading ShoreTel to Mitel Connect is easy. Here are some of our Customer’s Frequently Asked Questions: 1)      What is Mitel MiVoice Connect MiVoice Connect (or just “Connect”), is the latest release of the ShoreTel  on-premises IP-PBX platform. It is essentially, for lack of easier terms, just the...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Contact Center, Cloud Phone Systems, ShoreTel Phones

How Cloud Communications Improves University Enrollment Rates

August 3rd, 2018 by admin

How Cloud Communications Improves University Enrollment Rates It’s getting tougher for colleges and universities to meet their enrollment goals. Only a third of admissions directors say they met their enrollment goals for the 2017-2018 academic year by May 1, according to a recent Inside Higher Ed survey....

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Cloud Phone Systems, RingCentral

How To Improve Customers Shopping Experience with Cloud Communications

July 23rd, 2018 by admin

How To Improve Customers Shopping Experience with Cloud Communications Buying a car has to be one of the most complex and pricey transactions a consumer ever makes. That’s because the road to a new car is almost never straight: Instead, buyers must twist and turn through automotive marketing, conducting...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Cloud Phone Systems

Mitel Phone Systems for Medical and Healthcare Professionals

March 22nd, 2018 by admin

Mitel Phone Systems for Medical Our partners at Mitel (ShoreTel) describe how Mitel phone systems for medical organizations improve patient care in their latest article, "Collaboration Tools Help Medical Teams Improve Patient Outcomes." On a Friday night, a cancer patient is admitted to the hospital...

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Posted in: Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing, Analytics

Mitel Ranked #2 Worldwide Among Best Phone Systems Companies – Synergy Research Report

January 12th, 2018 by admin

Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today that independent research firm Synergy Research Group has confirmed its position as the #2 Unified communications as a service (UCaaS) vendor worldwide, coming within one percentage point of the #1 market share...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Contact Center

New Video Conferencing Systems Enhancements by Lifesize

September 15th, 2017 by admin

Sep 13, 2017 by Julian Fields in Features, Lifesize, Products, WebRTC Congrats to our top video conferencing systems partners at Lifesize for launching their new home screen for an enhanced user experience. Welcome to the home screen of the Lifesize app. From here, you have quick access to everything...

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Posted in: Uncategorized, Unified Communications, Video Conferencing

Top 5 Phrases Not to Use at Work

February 29th, 2016 by admin

Our workplace, it can often be an overwhelming, frustrating and downright maddening place. The reality is that when we spend such a significant part of our lives somewhere, it’s bound to cause a few frustrations. Having work-related irritations is a very normal thing, the problems arise when we allowed...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Analytics, data networking, Security, server and storage, Gamification

Managing Remote Employees

February 18th, 2016 by admin

  Today’s tech-savvy world offers tools and resources to connect virtually at any time or place. Because of this, the opportunities for businesses to attract top talent has never been easier. Now, an employee who you wouldn't have been able to employ 20 years ago can be a viable contender for your...

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Posted in: Uncategorized, Unified Communications, Business dashboard tools, Video Conferencing, Managed IT

5 Ways Employees Can Improve Productivity

February 12th, 2016 by admin

In today’s working world of distractions right at our fingertips, it’s easy to let things hinder time management and productivity efforts. However, technology and other distractions don’t have to hold your employees back. Instead, you can shift these items into productivity tools that help them get more...

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing, Managed IT, Analytics, Gamification

5 Ways Video Killed the Radio Star

January 19th, 2016 by admin

"I heard you on the wireless back in fifty two, lying awake intent at tuning in on you." We don’t communicate like in fifty-two, especially when it comes to business interactions. The future is video and the benefits almost speak for themselves. It’s easier and faster than ever to connect “face-to-face”...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing, data networking, Security

How to Communicate & Collaborate Beyond Physical Obstacles

December 15th, 2015 by admin

Think being present in the office is the best way to get work done? Mobile employees are working during commutes, in coffee shops and outside using city mesh Wi-Fi. For businesses capitalizing on the most flexible communication tools, distance is no longer an obstacle to productivity. Organizations...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing

Remote Control: How your phone system may be stifling remote employee productivity

March 25th, 2015 by admin

Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone — either...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing

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