Quick Tips: How to Modernize Your Business Phones and Unified Communication System

November 8th, 2019 by admin

Your communications system is the lifeblood of your business and you deserve the latest technology with enterprise-grade features. Switching to a new phone system can be a big challenge for small or medium-size companies, so here are the considerations before you start the journey...

The first step on the road to success is removing risks by choosing a high-quality service provider with a proven track record and a great support team. ProTelesis will guide you every step of the way and provides access to easy-to-use tools, expert advice, training and support.

Most companies move to the cloud for a more cost-effective approach along with the goal to modernize their communications and collaboration systems. Part of our service is to advise you on achieving your larger range goals and utilize the cloud to transform your business, increase productivity, and improve organizational security.

Our Pros take a step-by-step approach to maximizing your IT Networking, Phones and Communications systems—with a fast roll-out plan and no downtime. You can prepare your company for the ideal IT modernization by reviewing the following tips and considerations:

Perform a quick business assessment:

- - How many lines will you need?
  - How many locations do you have, and do they need to connect?
  - How do your employees communicate now—are they mostly in the office, on the road, or in home offices?
  - What types of devices do they use (phones, mobile devices, fax machines, conference phones, special lines for customer service or sales, etc.)?
  - What other considerations are unique to your company or industry?

Decide on your goals for the new system:

- - Do you need support for mobile and distributed employees and consultants?
  - Will you want an auto-attendant, call groups, hunt groups, and call routing?
  - Will your business benefit from the latest collaboration features like video and audio conferencing, web meetings, voicemail to email, team chat, and cloud file sharing?
  - What’s your timeline for rolling out the whole system?

We will help with a cloud voice readiness assessment:

- - Do you have sufficient bandwidth from your ISP and internet connection?
  - Do you have a LAN with Ethernet connections at everyone’s desk?
  - Is your company’s existing data network ready for voice, or will it require upgrades such as a voice-quality router to support excellent call clarity?
  - Do you have good Wi-Fi performance in buildings?

Number Porting:

- - Review phone number porting from your existing provider, including temporary numbers to ensure zero downtime.
  - Make sure they offer access to true local numbers, not just “VoIP” numbers.
  - Find out how they handle toll-free numbers—if you need one or if you already have one and want to keep it.

Modernizing your business phone system or moving to the cloud can offer significant cost savings over a traditional phone system. Updating legacy phone systems will enable you to utilize enhanced features that your employees will love and reliability your customers expect.

Our team at ProTelesis can assess your current systems and make recommendations based on requirements and capabilities. Our Pros will get you set up with the best phone systems, IT networking and applications to support your business needs. The goal is to make communication simple and efficient, freeing up your time for other priorities.

. .