March 1st, 2024 by admin
Contact centers serve as the heartbeat of customer support, acting as the central point for handling inquiries, resolving issues, and fostering meaningful connections between businesses and their clientele. Traditionally viewed as cost centers, these...
Posted in: Solutions
November 16th, 2023 by admin
You've got a great product, a stellar team, and booming sales. But if your network grinds to a halt, so does your business. The emphasis is often on other aspects of the business, leaving Network Management on the back burner. It's time to change...
Posted in: Managed IT
October 18th, 2023 by admin
In the realm of customer-centric businesses, the role of a contact center is pivotal. Whether you're running a small startup or managing a large enterprise, implementing a contact center can offer a multitude of advantages that contribute to enhanced...
Posted in: Contact Center
April 28th, 2023 by admin
In today's fast-paced business world, effective communication and collaboration among team members is crucial for success. With the rise of remote work, it has become more important than ever to have a unified communications system that streamlines...
Posted in: Cloud Communications
November 9th, 2022 by admin
What is UCaaS? Unified Communications as a Service (UCaaS) is a cloud-based communication and collaboration solution that helps businesses improve their productivity and efficiency. By integrating various communication tools and applications...
Posted in: Unified Communications, Solutions
March 3rd, 2022 by admin
If You Are Still on Analog or PRI (T1/E1) Trunks (Phone Lines), You Are Paying Too Much! Data and statistics from different researches say that effective and proper communication between teams and various departments of an organization can increase their...
Posted in: Services
April 22nd, 2021 by admin
The Mitel MiVoice 250 is reaching its end of life soon. While Mitel will support it for a while longer, it's better to find a new system than to wait until your system dies with no support. That's why you need a newer top-of-the-line communications...
Posted in: Solutions
April 12th, 2021 by admin
Overview Mitel has seen a significant change in the SMB market and most notably a shift of market demand to cloud services, IP technologies and software-based UC applications. This has been a trend observed over the last few years, but recent world...
Posted in: Business Phone Systems
September 23rd, 2020 by admin
Many companies are looking to make the switch from on-premise phone systems to the cloud, and it's not hard to see why. The costs of housing, managing, and maintaining on-premise equipment can be a huge drain on many budgets. Unfortunately, not all...
December 12th, 2019 by admin
When you are looking to move off your legacy on-premises phone system to a new Cloud Business Phone solution, the acronyms and feature names can seem foreign, especially when you live and breathe your business, not technology. We’ve defined some of the...
Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Cloud Phone Systems
November 8th, 2019 by admin
Your communications system is the lifeblood of your business and you deserve the latest technology with enterprise-grade features. Switching to a new phone system can be a big challenge for small or medium-size companies, so here are the considerations...
Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Managed IT, Cloud Phone Systems, Protected
September 20th, 2019 by admin
When your business is operating with different providers or outdated equipment, upgrading can be costly and depleting your company of its resources. Surprisingly, there are still many corporations that are spending way too much for their IT networks and...
Posted in: Security
January 12th, 2018 by admin
Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today that independent research firm Synergy Research Group has confirmed its position as the #2 Unified communications as a service (UCaaS) vendor worldwide, coming...
Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Contact Center
