March 1st, 2024 by admin
Contact centers serve as the heartbeat of customer support, acting as the central point for handling inquiries, resolving issues, and fostering meaningful connections between businesses and their clientele. Traditionally viewed as cost centers, these...
Posted in: Solutions
March 3rd, 2022 by admin
If You Are Still on Analog or PRI (T1/E1) Trunks (Phone Lines), You Are Paying Too Much! Data and statistics from different researches say that effective and proper communication between teams and various departments of an organization can increase their...
Posted in: Services
August 13th, 2020 by admin
As a business owner, you have a full plate, and being able to offload some of your responsibilities can help you focus on other pressing concerns within your company. At ProTelesis, we want to allow you to focus on your business while we focus on providing...
March 25th, 2015 by admin
Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and...
Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing
