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How VoIP Communications Saves You Money

December 15th, 2017 by admin

“Over 85% of businesses said that lowering cost was the most important factor they would consider when contemplating a switch to a VoIP system.” Time is money and in the most successful organizations, savings is the golden word. If you’re not optimizing your business’ efficiency and effectiveness, you’re...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Managed IT

What Your ShoreTel Phone System Isn't Telling You

September 15th, 2016 by admin

  Throughout my long career selling and supporting Shoretel phone and UC solutions, I have been surprised how few customers have asked about the reporting capabilities. After all, for most businesses, the phone system is the most frequently used tool they use to attract and retain business. Maybe...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

The Case For SIP Trunks

September 13th, 2016 by admin

The number one attraction to SIP trunks is cheaper dial tone. And cheaper long distance rates – some are bundled with unlimited LD packages! When SIP trunks were first introduced, they had a bad rep because they had big problems with standards. Every SIP provider had significantly different codes...

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Posted in: Uncategorized, Business Phone Systems, Unified Communications, Business dashboard tools

3 Ways Cloud Communications Can Save Your Company Money

August 14th, 2016 by admin

  These days, companies are demanding more from their technology. At the same time, IT budgets are decreasing, widening the gap between what employees want—and need to be more productive—and what IT can offer. The trick is to find technologies that make the most of the budget. Enter cloud communications,...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Savings & Growth: How 1 Easy Telecom Change Can Drive Both

August 2nd, 2016 by admin

Business demands are constantly changing. Between employee fluctuation and seasonal changes, it’s hard to not overspend on telecom. Analog technology or digital lines require additional wiring and installation if you want to scale and can quickly put a hole in your pocket. SIP trunking, on the other...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Is VoIP Quality Reliable?

July 12th, 2016 by admin

Back in the early days of VoIP, call quality was one of the most concerning items for organizations thinking of making the transition. Although these companies wanted to experience all the savings and flexibility of VoIP, some remained hesitant about making the transition in fear of choppy sounding...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

The Best Apps for Telecom Directors

June 27th, 2016 by admin

In today’s mobile world, it seems telecom directors are rarely at their desks anymore. With access to everything from a laptop, tablet, or smartphone it makes managing systems more mobile and convenient than ever. With this shift to IT and mobility, that means new application downloads are becoming available...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Are You Getting the Most from the Cloud?

June 22nd, 2016 by admin

  Forrester indicates that spending on cloud computing is expected to top $160 billion around the globe by 2020 - a growth rate of 22% per year (Tweet this stat!) - it's no secret that cloud technology is becoming an essential part of modern business. But along with the implementation of new...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Top 5 Communication Challenges for Small Business Owners

June 17th, 2016 by admin

  While small business owners definitely face a lot of challenges on a daily basis, one that can have a major impact on whether the business is able to thrive or not is communication. Between vendors, employees and customers, great communication can be a big hurdle. After all, great writing skills...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

When Disaster Strikes: Cloud Computing for Business Continuity

April 26th, 2015 by admin

It’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Courtney the sales manager knocks on your door with a perplexed look on her face. “Do you know what’s wrong with the phone system?” Courtney asks....

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Remote Control: How your phone system may be stifling remote employee productivity

March 25th, 2015 by admin

Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone — either...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing

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