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How VoIP Communications Saves You Money

December 15th, 2017 by admin

“Over 85% of businesses said that lowering cost was the most important factor they would consider when contemplating a switch to a VoIP system.” Time is money and in the most successful organizations, savings is the golden word. If you’re not optimizing your business’ efficiency and effectiveness, you’re...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Managed IT

How CylanceProtect Antivirus Works?

December 4th, 2017 by admin

What is CylanceProtect? How CylanceProtect antivirus works? CylancePROTECT redefines what antivirus (AV) can and should do for your organization by leveraging artificial intelligence to detect and prevent malware from executing on your endpoints in real-time. By taking a mathematical approach to malware...

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Posted in: Uncategorized, IT Security, Malware, Security

What is Ransomware and How Does it Work?

November 28th, 2017 by admin

What is Ransomware and How Does it Work? Ransomware is becoming more and more a part of mainstream vernacular with rise of malicious IT security attacks. However, it is not fully understand and recognized. So, what is ransomware and how does it work? According to Techopedia ransomware is described...

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Posted in: Uncategorized, IT Security, Malware, Security

7 Business Dynamics Ideal of Cloud Communications

November 25th, 2017 by admin

Certain business dynamics are custom-made for cloud communications solutions. If you want to spend less time managing infrastructure and more time delivering an impeccable customer experience that will propel sales and help differentiate your business, it’s time to consider the cloud. Step back and take...

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Business dashboard tools

Best Cybersecurity and Antivirus Software – Don’t Be the Sacrificial Lamb

November 16th, 2017 by admin

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Posted in: Uncategorized, Cloud Communications, Managed IT, IT Security, Malware, Security, server and storage

How ProTelesis and Cylance Protect Against Bad Rabbit Ransomware

October 30th, 2017 by admin

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Posted in: Uncategorized, IT Security, Malware, Security

Do you know your IT security risk score?

September 29th, 2017 by admin

IT Security Risk Assessment by ProTelesis ProTelesis's IT Security Risk Assessment is comprehensive analysis of your IT security risk areas and is administered by the ProTelesis IT Networking and Security team. It’s a deep dive into your IT environment's risk areas and gives you timely recommendations...

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Posted in: Uncategorized, Analytics, IT Security, Malware, Security

New MMS Features Now Available on XMS!

September 28th, 2017 by admin

New MMS Features Now Available on XMS XMS just got a whole lot better. ProTelesis has just announced the release of a brand new MMS enhancement now available on XMS, ProTelesis Messaging Services. XMS is a brand new way to text-enable your landline business phones. Among the XMS products are the DID...

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Posted in: Uncategorized, Unified Communications

New Rules for Public Employee Communications Records

September 25th, 2017 by admin

California Supreme Court Rules Public Records Act Covers Government Communications on Private Email and Personal Devices In a major victory for transparency, the California Supreme Court ruled today that when government officials conduct public business using private email or personal devices, those...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Security

ProTelesis Exhibiting at MISAC Conference - Oct 1-4 2017 in Monterey CA!

September 25th, 2017 by admin

ProTelesis will be at the 2017 MISAC in Monterey CA! ProTelesis is very proud to be exhibiting at the 2017 MISAC Conference in beautiful Monterey, CA this Sunday, October 1 through Wednesday, October 4. MISAC is the Municipal Information Systems Association of California comprised of public agency information...

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Posted in: Uncategorized

US Government Bans Kaspersky Security Software Fearing Russian Intelligence

September 15th, 2017 by admin

The US Department of Homeland security issued a statement on Wednesday banning the Russian security software maker just three months after the General Services Administration removed Kaspersky Lab from a list of approved federal government vendors. DHS Acting Secretary Elaine Duke directed all Executive...

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Posted in: Uncategorized, Unified Communications, Analytics, Security

New Video Conferencing Systems Enhancements by Lifesize

September 15th, 2017 by admin

Sep 13, 2017 by Julian Fields in Features, Lifesize, Products, WebRTC Congrats to our top video conferencing systems partners at Lifesize for launching their new home screen for an enhanced user experience. Welcome to the home screen of the Lifesize app. From here, you have quick access to everything...

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Posted in: Uncategorized, Unified Communications, Video Conferencing

Text Messaging Services for Landline Business Phones

September 12th, 2017 by admin

What are the best text messaging services for landline business phones? If you're considering text-enabling your landline business phones, then there are several important features and benefits you're going to want to make sure are included in your texting services. Let's face it, people love to text....

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Posted in: Uncategorized, Unified Communications

How to Text Enable Your Contact Center Phone System

September 8th, 2017 by admin

Do you know how to text enable your contact center phone system? People love to text. You love your ECC (Enterprise Contact Center) from ShoreTel. Until now, you couldn’t combine the two. Now, with the XMS ECC Text Connector from ProTelesis, you can. With the XMS ECC Text Connector, you can now add text...

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Posted in: Uncategorized, Unified Communications

ProTelesis Announces New Website Launch

September 7th, 2017 by admin

September 7, 2017, ProTelesis Corporation - ProTelesis has announced the launch of their new company website today.  The new site is part of a larger modernization and branding initiative. The company's CEO Scott Strochak describes, "Throughout the process of building and launching the new site, I realized...

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Posted in: Uncategorized, Managed IT

The Secret to Gamification for Contact Centers

September 3rd, 2017 by admin

TRUE STORY Having the right data means everything to organizations that depend on phone communication with their customers. Mornington Peninsula Shire is one such organization. Mornington Peninsula Shire is a large local government operation situated about 70 kilometers southeast of Melbourne. They...

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Posted in: Uncategorized, Business dashboard tools, Analytics, Gamification

How do you know what business phone systems are most cost effective?

September 3rd, 2017 by admin

How do you know what business phone systems are most cost effective? Many businesses have adopted a “set it and forget it” mentality when it comes to their phone system. Yet today’s fast-paced environment demands agility and adaptability, leading many firms to consider a cloud-based phone solution. ...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

What are SIP Trunks? 5 Business Signs You Should Move to SIP Trunking

September 2nd, 2017 by admin

What are SIP trunks? So just what are SIP trunks? This is a commonly asked question when choosing the right Unified Communications solutions for your business. There are many things to consider when choosing a phone system that’s right for your business. Among them: How much time can we spend...

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Posted in: Uncategorized, Unified Communications, SIP Trunks

Cybersecurity Legend Jack Daniel on IT Security Threats

September 2nd, 2017 by admin

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Posted in: Uncategorized, Security

The Dawn of a New Communications Age

September 1st, 2017 by admin

Written by Scott Strochak, CTO ProTelesis I'm getting old. I turn the big 5-0 this year. I like to think that I'm young and hip, but I'm not. And, no I don't have a beard. However, I have conscripted something from the young folks: their preferred communications method, texting. The young folks are probably...

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Posted in: Uncategorized

Do you know your IT risk score?

August 16th, 2017 by admin

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Posted in: Uncategorized, Security

How Cylance Prevents the Petya-Like Ransomware Virus Threats

June 29th, 2017 by admin

By Cylance Threat Guidance Team | June 27, 2017 Overview A new ransomware outbreak has been rapidly propagating across computer networks globally, starting earlier in the afternoon (UTC) today on June 27. Before explaining the details of this latest outbreak, rest assured that CylancePROTECT® customers...

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Posted in: Uncategorized, Security

How Cylance Prevents the Petya-Like Ransomware Virus Threats

June 27th, 2017 by admin

By Cylance Threat Guidance Team | June 27, 2017 Overview A new ransomware outbreak has been rapidly propagating across computer networks globally, starting earlier in the afternoon (UTC) today on June 27. Before explaining the details of this latest outbreak, rest assured that CylancePROTECT®...

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Posted in: Uncategorized, Security

Shadow IT, Unapproved Apps: Why IT Needs To Drive Unified Communications

April 25th, 2017 by admin

A tsunami of change is coming in the way businesses communicate. This transformation is being fueled by changes in how customers and employees want to work and interact. How will it impact your business, and can you stay ahead of the wave? Accenture and others call it “the new omni-channel” phenomenon—offering...

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Posted in: Uncategorized, Security

Are You Unknowingly Susceptible To A Ransomware Nightmare?

April 14th, 2017 by admin

It’s a seemingly normal day; you’re putting finishing touches on a big new business presentation, when you are interrupted by a bizarre, ominous-looking message frozen on your laptop: your documents, photos, databases, and other important files have been encrypted. You look around and realize it’s not...

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Posted in: Uncategorized, Security

7 Signs You Need to Upgrade to Unified Communications

March 15th, 2017 by admin

Does your current phone system lack major features, or worse, reliability? Is it negatively impacting customer service? Are you overpaying for what you are getting?   Having a reliable phone system may seem like a simple thing, but without it, important communications can’t happen. Recruiting top talent,...

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Posted in: Uncategorized

Two Innovative Approaches to Security You Can't Afford to Miss

March 9th, 2017 by admin

How can ‘honeypots’ and artificial intelligence help to protect your network and data? Read on to learn how companies are leveraging cutting edge approaches, in addition to firewalls and other traditional security measures, to increase IT security and protect against cyber security breaches and how you...

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Posted in: Uncategorized

What You Need to Know: Unified Communications with ShoreTel Connect

March 3rd, 2017 by admin

What's ShoreTel Connect?  And why should you upgrade? From managing your phone system and unified communications and collaboration on-site, in the cloud or via a hybrid solution, your organization is faced with a host of options. Learn about an emerging platform enabling IT to design communications...

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Posted in: Uncategorized, Business Phone Systems, Unified Communications

5 Reasons to Make the Move from MPLS to SD-WAN

March 1st, 2017 by admin

Do your employees complain about slow network service? Would you like to increase performance and resiliency including that of cloud-based applications? And minimize carrier service costs in the process? If these sound good to you, read on to find out how SD-WANs are changing the way organizations...

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Posted in: Uncategorized

ShoreTel Business Phone and UC Systems - ProTelesis Ranks Highest in the West

January 10th, 2017 by admin

ProTelesis, a leader in voice and IT services, announced ShoreTel’s decision to recognize ProTelesis with its Circle of Excellence Award.  This award is presented to the top ShoreTel technology partners for exceptional achievement in areas including phenomenal customer service and revenue growth in...

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Posted in: Uncategorized

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