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The IT Tools to Create the Ultimate Millennial Ready Work Environment

December 18th, 2018 by admin

RingCentral and ProTelesis partnered to produce the live webinar “Connecting the Digital Workplace of the Future: Creating the Ultimate Millennial-Ready Environment” on Wednesday, December 5th at 12 pm PT presented by Elizabeth Donahey, Marketing Director at ProTelesis and Toussaint Celestin, Sr. Manager,...

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Posted in: Uncategorized, Cloud Phone Systems, RingCentral

Connecting the Digital Workplace of the Future: Creating the Ultimate Millennial-Ready Environment

December 3rd, 2018 by admin

Doing reviews on RingCentral cloud phone systems? It's the perfect time to get prepared for making your workplace fit for the milliennial generation. As of this year, for the first time in the history of our workforce, the younger Millennial Generation has exceeded the older Boomer Generation, dramatically...

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Posted in: Uncategorized

Introducing Brian Fraser, ProTelesis' New VP of Data Strategy

November 28th, 2018 by admin

Introducing Brian Fraser, ProTelesis' New VP of Data Strategy As a leader among Managed IT Services companies in the San Francisco Bay Area's highly competitive technology landscape, we understand how critical it is to offer our customers the most talented, responsive, and innovative IT leaders. With...

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Posted in: Uncategorized

It's Our Black Friday Sale! Save 20% on All 400 Series ShoreTel (Mitel) Phones

November 16th, 2018 by admin

Save 20% During Our Black Friday Sale! All ShoreTel 400 Series Phones for Sale* ShoreTel 400 Series Phones for Sale including our featured phone:  ShoreTel IP480 Phone Features 8 Line Phone Fully-integrated Ethernet Switch Backlit Display with Caller ID Flexible Visual Voicemail G.711u/a,...

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Posted in: Uncategorized, ShoreTel Phones

How to Create the Ultimate Millennial-Ready Environment

November 15th, 2018 by admin

How to Create the Ultimate Millennial-Ready Environment Wondering how to offer the best business communications systems for the Millennial generation? ProTelesis and RingCentral are proud to announce their upcoming webinar “Connecting the Digital Workplace of the Future: Creating the Ultimate Millennial-Ready...

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Posted in: Uncategorized, RingCentral

What is the Largest Generation in Today's Workforce?

October 24th, 2018 by admin

What is the Largest Generation in Today's Workforce?   What is the largest generation in today's workforce? According to a recent study done by on generations in the workforce by Richard Fry, Senior Researcher at the Pew Research Center analysis of the U.S. Census Bureau data, over one-in-three...

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Posted in: Uncategorized

The Power of Communications Automation

October 5th, 2018 by admin

Welcome to the Power of Communications Automation Kerauno’s powerful suite of cloud-based Unified Communications that connects people, process, software and systems to build efficiencies, enable communications automation, and drive increased revenue. ProTelesis is excited to partner with Kerauno, a global...

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Posted in: Uncategorized

ProTelesis Announces its New Partnership with Kerauno

September 10th, 2018 by admin

ProTelesis Corporation, Burlingame, CA - ProTelesis, a global leader in IT and Unified Communications solutions, with more than 1,600 customers worldwide, is proud to announce its official Platinum-level partnership with Kerauno cloud communications workflows and beyond. ProTelesis will now be offering...

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Kerauno

Top SIP Trunking FAQs

September 6th, 2018 by admin

XteleSIP by ProTelesis Check out our top SIP trunking FAQ’s What is a SIP Trunk and what does SIP stand for? Session Initiation Protocol (SIP) trunkingis a service offered by a communications service provider that uses the protocol to provision voice over IP (VoIP) connectivity between an on-premises...

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Posted in: Uncategorized

SIP Trunking FAQs

September 6th, 2018 by admin

SIP Trunking FAQ’s What is a SIP Trunk and what does SIP stand for? Session Initiation Protocol (SIP) trunkingis a service offered by a communications service provider that uses the protocol to provision voice over IP (VoIP) connectivity between an on-premises phone system and the public switched...

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Posted in: Uncategorized, SIP Trunks

What the Glip? RingCentral Glip offers Collaboration Tools in the Cloud

August 8th, 2018 by admin

What the Glip? RingCentral Glip Offers Collaboration Tools in the Cloud What is RingCentral Glip offers exceptional collaboration tools in the cloud. With the increased flow of applications to the cloud, juggling projects is becoming more complicated. Luckily, help is at hand with RingCentral Glip. Glip...

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Posted in: Uncategorized, Glip

How Cloud Communications Improves University Enrollment Rates

August 3rd, 2018 by admin

How Cloud Communications Improves University Enrollment Rates It’s getting tougher for colleges and universities to meet their enrollment goals. Only a third of admissions directors say they met their enrollment goals for the 2017-2018 academic year by May 1, according to a recent Inside Higher Ed survey....

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Cloud Phone Systems, RingCentral

How To Improve Customers Shopping Experience with Cloud Communications

July 23rd, 2018 by admin

How To Improve Customers Shopping Experience with Cloud Communications Buying a car has to be one of the most complex and pricey transactions a consumer ever makes. That’s because the road to a new car is almost never straight: Instead, buyers must twist and turn through automotive marketing, conducting...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Cloud Phone Systems

How Enterprise Communication Systems Can Break 911 Emergency Calls

July 20th, 2018 by admin

How Enterprise Communication Systems Can Break 911 Emergency Calls Did you know that your business phone system can actually break 911 emergency phone calls? Your business phone system can actually break 911 calls by not having the accurate routing and location information of outgoing 911 calls for each...

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Posted in: Uncategorized

The Top 3 Obstacles Facing 911 Emergency Communication Services During a Crisis

May 23rd, 2018 by admin

Top 3 Obstacles Facing 911 Emergency Communication Services During a Crisis What are the top 3 obstacles facing 911 emergency communication services during a crisis? When our partners at West talk to companies about 911 emergency communication services, they often learn about the E911 obstacles they...

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Posted in: Uncategorized, Unified Communications

The Top 3 Reasons Why You Need 911 Emergency Location Tracking and Communications

May 22nd, 2018 by admin

The Top 3 Reasons Why You Need 911 Emergency Location Tracking and Communications Is your organization prepared for an emergency with 911 emergency location tracking and communications capabilities? We're excited to present our latest UC (Unified Communications) solutions at our next live webinar, "Why...

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Posted in: Uncategorized

ProTelesis Now Proudly Offering RingCentral Cloud Communications Solutions

May 15th, 2018 by admin

ProTelesis Now Proudly Offering RingCentral ProTelesis, a leader in IT and Unified Communications solutions, is pleased to announce its partnership with RingCentral and is now offering RingCentral CloudCommunications and Collaboration Solutions. RingCentral's leading product is RingCentral Office with...

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Posted in: Uncategorized, Unified Communications, Cloud Phone Systems, RingCentral

ProTelesis Introduces XteleVoIP's New Cloud Phone Plans

May 1st, 2018 by admin

ProTelesis Introduces XteleVoIP's New Cloud Phone Plans ProTelesis Corporation, Burlingame, CA - ProTelesis, a leader in IT and Unified Communications solutions, is pleased to announce XteleVoIP's new cloud phone plans including Professional and Enterprise cloud phone plans for businesses. About ProTelesis...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Cloud Phone Systems

Still Monkeying Around with an Outdated Phone System?

April 24th, 2018 by admin

Still monkeying around with an outdated phone system? Time to stop the monkey business. Time for a modern cloud phone system. ProTelesis, leaders among today's best cloud phone systems providers, offers Mitel (ShoreTel), RingCentral and XteleVoIP cloud phone systems.  ...

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Posted in: Uncategorized, Unified Communications, Cloud Phone Systems

How Cylance Antivirus Software Thinks Beyond Traditional Antivirus

April 2nd, 2018 by admin

How Cylance Antivirus Software Thinks Beyond Traditional Antivirus Cylance antivirus software think beyond traditional antivirus? As a proud partner of Cylance®, ProTelesis understands the importance of keeping organizations' IT infrastructure safe and secure from malicious threats by offering robust...

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Posted in: Uncategorized, IT Security, Malware, Cylance

Why Lawrence Technology Services Chose RingCentral Cloud Phone Systems

March 28th, 2018 by admin

Why Choose RingCentral Cloud Phone Systems? Why Lawrence Technology Services Chose RingCentral Cloud Phone Systems Tom Lawrence from Lawrence Technology Services talks about why he chose RingCentral's cloud phone systems in the following review video. ProTelesis, a leader among Unified Communications...

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Posted in: Uncategorized

RingCentral Cloud Communications and Collaboration for Dummies

March 27th, 2018 by admin

RingCentral Cloud Communications and Collaboration for Dummies RingCentral Cloud Communications and Collaboration for Dummies is a  guide to replacing legacy on-premises systems with a modern cloud communications solution. Has your aging on-premises PBX phone system become too expensive and...

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Posted in: Uncategorized

Mitel Phone Systems for Medical and Healthcare Professionals

March 22nd, 2018 by admin

Mitel Phone Systems for Medical Our partners at Mitel (ShoreTel) describe how Mitel phone systems for medical organizations improve patient care in their latest article, "Collaboration Tools Help Medical Teams Improve Patient Outcomes." On a Friday night, a cancer patient is admitted to the hospital...

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Posted in: Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Video Conferencing, Analytics

Cloud Phone Calculator - Cost Comparisons of Premises vs. Cloud Phone Systems

March 13th, 2018 by admin

Cloud Phone Calculator Cost Comparisons of Premises vs. Cloud Phone Systems It's all about the Cloud these days, particularly when it comes to Unified Communications.  But, no one talks about whether the cloud is right for your organization.  There are many reasons to move to the cloud and many reasons...

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Posted in: Uncategorized

How Tenfold Customer Service Analytics Helped Wayfair

March 13th, 2018 by admin

How Tenfold Customer Service Analytics Helped Wayfair What are the best ways to improve the customer service experience? Within six months of adopting Tenfold, Wayfair's productivity lift was equivalent to gaining 38 additional employees.   Identifying Wayfair's Challenges Wayfair’s biggest...

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Posted in: Analytics

The Anatomy of Cloud Phone System

March 9th, 2018 by admin

The Anatomy of Cloud Phone System Understanding cloud phone systems is becoming increasingly critical when making wise IT and Unified Communications decisions for your organization. "The Anatomy of a Cloud Phone System" webinar on Wednesday, March 21 at 12 pm PST presented by Scott Strochak, CEO at...

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Posted in: Uncategorized

Top 7 Managed IT Services Myths

March 7th, 2018 by admin

Top 7 Managed IT Services Myths More and more, companies are enjoying the advantages of working with Managed Service Providers (MSPs).  Spending more time and resources on solving strategic IT business issues is one of the key drivers. Even so, many companies are still reluctant to “hand over the reins.”...

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Posted in: Uncategorized

7 Dynamics that are Driving Business to the Cloud

February 21st, 2018 by admin

Are These 7 Common Dynamics Driving You to the Cloud? Rapid Growth: Businesses expanding at warp speed need UC and contact center solutions that can evolve just as fast. The cloud provides quick and easy software upgrades with the inherent scalability needed to support growth. Plus, cloud solutions...

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Posted in: Uncategorized

Managed IT Services for the City of Fountain Valley

February 14th, 2018 by admin

ProTelesis Corporation is pleased to announced that the lovely City of Fountain Valley in Orange County, in Southern California selected its Managed IT Services division to lead a critical Microsoft Exchange migration project which successfully was completed in December 2017. City of Fountain Valley...

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Posted in: Uncategorized

Cylance Surpasses $100M Revenue

February 1st, 2018 by admin

Cylance®Inc,  the company that revolutionized endpoint protection and detection with AI-powered predictive prevention, announced today that it had surpassed $100M in trailing 12-month GAAP revenue in 2017. This represents 177 percent year-over-year growth due to the unwavering and fanatical support of...

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Posted in: Uncategorized, Managed IT, Analytics, IT Security, Malware, Security

How Tenfold Amplifies the Customer Experience with Rich Data

January 16th, 2018 by admin

Enhance Every Single Customer Conversation In this article, we're going to cover just how Tenfold amplifies the customer experience with rich data. You may asking, "what is the best customer service analytics software? Your company has invested in all the best business applications and tools -- but why...

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Posted in: Analytics

Gartner Cloud Report Explains Why Companies are Moving Rapidly to the Cloud

January 13th, 2018 by admin

Gartner Cloud Reports Companies are Moving to the Cloud Much Faster than Expected According to a recent Gartner cloud business report, a major shift is taking place in how enterprises select their financial management applications, with the move to cloud-based applications happening faster than expected,...

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Posted in: Uncategorized, Unified Communications

Mitel Ranked #2 Worldwide Among Best Phone Systems Companies – Synergy Research Report

January 12th, 2018 by admin

Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today that independent research firm Synergy Research Group has confirmed its position as the #2 Unified communications as a service (UCaaS) vendor worldwide, coming within one percentage point of the #1 market share...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Contact Center

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