Dealing with multiple vendors can be challenging. As a remedy, we have developed a series of products that are designed, installed, managed, secured, and billed completely by ProTelesis to streamline your organization’s entire IT umbrella.
With ProTelesis, your ISP service and UCAAS platform will be on one bill and will be managed by our Pros.
Our ProCloud Series of products include:
The ProTelesis managed data center platform is a complete infrastructure as a service (IAAS) platform designed specifically for Mitel MiVoice Business (3300) or MiVoice Connect (ShoreTel) customers who want to “cloud enable” their communications solution but want to maintain the financial investment they have already made in a premises based platform.
Features and Benefits
ProTelesis helps your organization drive performance, security and compliance into a highly available hosting environment designed for Voice and UC solutions. The platform supports both private routed and internet access into a Private or Hybrid Cloud environment.
Secure | Scalable | Highly Available | Geo-Redundant
The number one attraction to SIP trunks is cheaper dial tone. And cheaper long distance rates – some are bundled with unlimited LD packages!
When SIP trunks were first introduced, they had a bad rep because they had big problems with standards. Every SIP provider had significantly different codes which made the integration painful. For example, the provider might take two or three days tweaking things to have the integration working at all. Then, when it was up and running, there were still issues with dropped calls and missing ring tones. When a ring tone is missing when you are transferred to another person, you think you have been hung up on. There were a myriad of these types of issues driving the early adopters crazy. And it did not end soon. This was 10 to 12 years ago.
Today, SIP trunks have come of age as they are Enterprise ready and the “way of the future.” They are reliable, have the bugs worked out and, for the most part, the integration (setup) is easy.
Most integrations need a SIParator to translate the individual carrier’s SIP flavor to the particular phone systems. This is either provided on the carrier side or the Premise equipment side, depending on the specifics involved. The improvement of the SIParator was the key, in my opinion, to removing the myriad of issues in the finite detail of the signaling/integration challenges in the early SIP era.
A couple great SIP trunk features that are not available with PRI’s are:
ProCloud VOIP is a smart and intuitive cloud-based PBX phone system that offers flexible, feature-rich plans and pricing models. ProCloud VOIP is a modern communication and collaboration system comprised of features like auto-attendant, company directory, multiple extensions, call forwarding and handling, unlimited domestic calling, call logs and reporting capabilities, complete with a desktop and mobile app for iPhone and Android devices.
While ProTelesis’ most feature-rich cloud plan is ProCloud VOIP Enterprise Plus, the company also offers ProCloud VOIP Professional Basic, Professional Plus, and Enterprise Basic, all exceptional cloud-based business phone solutions.
ProCloud VOIP Professional is a comprehensive and cost-effective cloud phone plan. Ideal for Small Business (SMB) with either a single or multiple sites. Perfect for small Contact Centers requiring basic call reporting and analytics. Flexible compatibility with wide-variety of phone models and accessories. BYOD (Bring Your Own Devices) available.
ProCloud VOIP Enterprise is an advanced cloud phone plan ideal for Small to Medium Enterprises (SME) with a multi-site billing structure. Flexible seating, productivity clients and mobile options for employees on the go. Enterprise Contact Center (ECC) features, including call routing and call reporting. Robust geo-redundancy for increased reliability. Compatible with wide-variety of phone types and accessories.
Unlike traditional plans, one of the great things about the ProCloud VOIP plans is that you can custom build your plan with by selecting features for different user levels. Mix and match within the Professional or Enterprise Plans. Saves dollars and makes lots sense!
If you are considering making the move to the cloud, try our new ProCloud VOIP Cloud Phone Pricing Estimator, sign up for your free custom demo today with an ProCloud VOIP cloud phone systems expert, or simply send an email info@ProTelesis.com.
Today, people send a text to any phone number they see, Every missed call or text sent to a desk-phone number is a missed opportunity. So, we introduced ProCloud>SMS DID and ProCloud>SMS ECC Text Connector are all-new products among a suite of innovative Unified Communications (UC) apps and services offered exclusively by ProTelesis. ProCloud>SMS is modern communication solution specifically engineered to text-enable your organizations.
ProCloud SMS DID is a easy way to text-enable any DID (Direct Inward Dial) or toll-free number in the US and Canada. Read text messages, reply, or send new messages through email or the default texting app on a mobile device. No new equipment is required and there is no need to change phone providers.