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Let The Pro's Manage Your IT

Managed IT services that keep your business moving forward.

Work REMOTE & Stay CONNECTED

ProTelesis can implement solutions that allow your employees to work remote and still have the tools to do their job.

Making a Material Difference

ProTelesis combines best in class IT solutions with world class engineering and support to make a material difference in your organization.

StartUp

10-50 Team Members

No IT Staff

Cloud Communication

Fully Managed IT

Remote Helpdesk

Cybersecurity

Small Business

50-250 Team Members

Minimal IT Staff

Cloud Communication

Fully Managed IT

Remote Helpdesk

Cybersecurity

Growing Enterprise

250-500 Team Members

Have Internal IT Staff

Cloud Communication

Co-Managed IT

Remote Helpdesk

Cybersecurity

Large Enterprise

500+ Team Members

Have Internal IT Team

On-Premise PBX

Co-Managed IT

Remote Helpdesk

Cybersecurity

IT Solutions Designed to Fulfill Business Needs at Every Level

Fully Managed IT

From proactive monitoring to data security and seamless support, our comprehensive IT solutions let you focus on growth while we handle the tech.

Co-Managed IT

Choose the support that fits the needs of your business, from security and compliance to network management, collaboration tools, and AV solutions. Our flexible options let you scale IT resources while retaining control, so your team stays productive and secure.

Communication

Choose between on-premises solutions for full control or cloud-based options for flexibility and scalability. Our VoIP services enhance call quality, reduce costs, and keep your team connected—wherever they are.

Cybersecurity

From threat detection to data protection, our solutions safeguard your network against cyberattacks. Ensure compliance and keep your sensitive information secure with proactive, industry-leading cybersecurity services.

Meet a Full-Service IT Provider and Discover the Solutions That 250,000+ Users Rely on Daily

ProTelesis offers a full suite of technology solutions specifically designed to help our customers focus on their business while we focus on their IT. We provide solutions across the entire IT spectrum from infrastructure services such as Structured Cabling, Data Networks and Carrier Services, to end user focused services such as Unified Communications and Contact Centers.

Our solutions are for the entire organization with start to finish IT Infrastructure, Design and Implementation. Additional real-time analytic insights, automation, monitoring, and 24/7 support helps our clientele sleep better at night. This breadth allows us to be the “one back to pat” and simplifies all of your IT needs.

Whether you have a single-site or multiple locations, are simple or complex, feel old school or cutting-edge, we’ll bring you cost savings, increased efficiency, and real-time insights—giving you more time to focus on your business.

Make the Move to the Cloud

We will help you identify your needs, select a cloud strategy and develop a roadmap for success.

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Why Choose ProTelesis?

More Than 31 Years of Innovation

Our team brings over 700 combined man-years of experience—providing solutions to increase productivity using less resources.

24/7 Support

Our customers experience outstanding support. 90% of support calls are answered within 1 minute and 99% are answered within 3 minutes. Multiple methods to access support makes it easy for all users to get their questions resolved quickly. With email, phone, and customer portal, our number one priority is ensuring each customer achieves maximum productivity and minimum downtime.

Managed Services

Our certified experts bring you the most reliable and secure solutions. ProTelesis gives you complete confidence by ensuring you receive the right solutions and the best services.

Testimonials

It gives me great pleasure to recount our experience in choosing and working with ProTelesis. As you know, we took a great deal of time in performing our evaluation of the various phone systems available in the market. ProTelesis differentiated themselves from the competition by focusing on and understanding our business strategy. The result was a tailored communications productivity solution to meet our needs not only for today but also with flexibility for future growth. It’s so true that excellence starts at the top. It’s obvious that you foster this philosophy in every aspect of your business. Throughout the bid process, network design, and installation, you have continued to exceed our expectations. You conduct your business with the belief that you want to have a customer for life I can say without reservation that I will be looking to ProTelesis as my strategic partner when it comes to providing the best telecommunications solutions as our needs to continue to grow.

Denis R. Cormier

Thank you for your hard work in implementing the Inter-Tel phone system at St. Bernard Software. The entire project was a complete success. The ProTelesis representatives associated with this project went above and beyond the call of duty, to ensure that this project was executed and completed in a timely manner. Everyone at St.Bernard Software, including the CEO and CFO, commented on the wonderful job that ProTelesis did. The system has worked flawlessly since its inception. Everyone was very pleased and impressed with the Inter-Tel phone system.

I would like to congratulate everyone at ProTelesis, involved with this project, on a job well done. I look forward to working with you again in the future.

Theobald A. Seales III

I just wanted to let you know what a super group of employees you have at ProTelesis. It is quite apparent that customer service is a top priority for your company and staff.

Your staff has been very accommodating in meeting our business needs. They have great attitudes, and remain flexible when we make changes or ask them to do additional things.

I can honestly say that I have never had an unpleasant experience dealing with any employee at ProTelesis.

You do great work at great prices.

Thanks again for the great service!

Christine Miller
The Grid: A ProTelesis Blog
755750
Endpoints Supported
295302
Support Tickets Resolved
7149
Happy Clients
15450
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Want to know more about how a particular solution can help your business? Get connected. From beginning to end, communication is the key to our success. You will be communicated with every step of the way and throughout the entire process. And in the end, you’ll have the utmost confidence in your staff, and the products and/or services we have provided for you.

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