The telecommunications industry is in the eye of the storm where cloud disruption has become the norm, and several trends like the rise of hyperconnectivity led by 5G networks are challenging the very existence of traditional telco business. For telcos, this means "business as usual" won't cut it. To secure market leadership, boost their competitiveness, and grow, they need to respond and innovate differently. They must identify a new edge over the market disruptors that are rewriting the rules of the industry today.
This is precisely how ProTelesis has been able to remain market dominant for more than 30 years. ProTelesis was established as a traditional telecommunications provider, but when digital transformation initiatives started fueling the move to the cloud for businesses, ProTelesis arrived at a juncture of pivot or perish. The company, however, did not want to shift to the usual agent model of reselling services for other cloud providers–what most other telcos were doing at the time. ProTelesis instead drove its competitive edge by traversing a road less traveled and morphed into an MSP/MSSP–one that leverages the expertise of telecom and cloud-based propositions to build the most optimized IT management solutions for businesses.
What makes ProTelesis a leading name in the new era of cloud communications today is their ability to blend security, telecom, IT infrastructure, compute and analytics in a single end-to-end service. From infrastructure services such as structured cabling, data networks, and carrier services to end user-focused services like unified communications and contact centers, ProTelesis has all bases covered for its clients…
ProTelesis offers a full suite of technology solutions specifically designed to help our customers focus on their business while we focus on their IT. We provide solutions across the entire IT spectrum from infrastructure services such as Structured Cabling, Data Networks and Carrier Services, to end user focused services such as Unified Communications and Contact Centers.
Our solutions are for the entire organization with start to finish IT Infrastructure, Design and Implementation. Additional real-time analytic insights, automation, monitoring, and 24/7 support helps our clientele sleep better at night. This breadth allows us to be the "one back to pat" and simplifies all of your IT needs.
Whether you have a single-site or multiple locations, are simple or complex, feel old school or cutting-edge, we'll bring you cost savings, increased efficiency, and real-time insights—giving you more time to focus on your business.
“ We just migrated 4 sites to a new MPLS network which also included new voice trunks. The project was a huge success. I am very happy with the level of support and professionalism that was displayed throughout the entire project by the ProTelesis team. A huge 'THANK YOU' to all for making our success possible. ”
Toyota Team, Toyota Material Handling
“ We are very pleased with our purchase and the process from the beginning to current has been a superior, professional process. We look forward to a long relationship of support and growth with ProTelesis and our new ShoreTel system. ”
Vice-President, Great American Bank
“ We at Hamilton Accountancy Corporation want to take this opportunity to thank you for your commitment and professionalism. While facing some challenging issues at our company, it is nice to know that we could rely on you for your discretion and prompt action as promised. Things went according to plan and James even called to follow up with me. ”
Tina Tharp, Hamilton Accountancy Corp.
March 15th, 2023 by admin
A contact center is a centralized office that businesses use to manage customer interactions. Contact centers handle incoming and outgoing telephone calls, emails, live chats, and other customer inquiries in an effort to provide customers with the best...
Posted in: Contact Center, Services
March 14th, 2023 by admin
Do you spend more time chasing down IT issues than focusing on growth? Do you often have to spend time troubleshooting problems and managing your IT infrastructure? If so, full-service IT can help. A fully managed IT service can drastically reduce the...
Posted in: Managed IT, Solutions
February 19th, 2023 by admin
Desktop as a service (DaaS) is an emerging technology that provides virtual desktop infrastructure (VDI) services over the internet. DaaS allows IT departments to host and manage desktops, applications, and data in the cloud instead of on physical machines....
Posted in: Cloud Communications, Managed IT, Solutions
755,750 Endpoints Supported
159,979 Support Tickets Resolved
6,406 Happy Clients
11,850 Cups of Coffee
