ProCloud Collaboration & Security: Powered by Industry Leaders
At ProTelesis, we know that a cloud platform is only as strong as the technologies behind it. That’s why ProCloud Services is built in partnership with trusted leaders such as RingCentral, Intermedia, Fortinet, SentinelOne, Rapid7/SafeAeon, Redstor, DefenseX, and Avanan. Together, these partnerships give our clients access to enterprise-grade collaboration tools, CPaaS solutions, and advanced MDR security capabilities — all delivered with the local care and 24/7 support that only ProTelesis provides.
Cloud-based VoIP & CPaaS: More Than Just Calls
Through partners like RingCentral and Intermedia, we bring the next generation of cloud communication directly to your business.
CPaaS (Communications Platform as a Service) enables you to integrate voice, video, messaging, and SMS directly into your existing business applications. This means customer support teams can text clients, sales teams can video conference from CRMs, and IT can manage it all from a unified dashboard.
Auto attendants, advanced call routing, and mobile app integration create a seamless experience that grows with you.
CPaaS also allows custom workflows — like automated appointment reminders, text-based customer surveys, and in-app video support — giving your business new ways to connect with customers.
Collaboration Without Boundaries
With cloud-hosted conferencing and team messaging from our partners, your workforce can collaborate anywhere, on any device. Features like screen sharing, real-time file editing, and persistent chat channels reduce email clutter and accelerate decision-making. Because these platforms integrate with Microsoft 365 and Google Workspace, your teams gain familiar tools with enhanced flexibility — without the burden of managing on-premise servers.
Technology should make work easier, not harder. That’s why we design our cloud services to remove the friction from daily operations:
- Hosted email & collaboration tools via Intermedia, with enterprise-grade reliability and backup.
- Cloud storage and file sharing sync securely across devices.
Virtual desktop infrastructure (VDI) for organizations that need centralized, secure access to apps and data.
Scalable User Management for Growing Teams
As your workforce expands, so does your need for communication and collaboration tools. ProCloud makes it easy to add, modify, or remove users in real-time, ensuring your systems scale at the speed of business. With Intermedia’s integrated identity management and RingCentral’s flexible licensing, you only pay for what you need — no wasted overhead.
ProCloud Security: MDR-Driven Protection
While communication drives business forward, security keeps it alive. ProCloud Security takes protection a step further with Managed Detection & Response (MDR) and zero-trust cloud defenses powered by leading security partners.
Detect and Stop Threats Before They Cause Damage
SentinelOne delivers AI-driven endpoint protection that autonomously detects, responds, and rolls back cyberattacks in real time.
Rapid7/SafeAeon provides threat intelligence and vulnerability management to uncover blind spots before attackers do.
Combined with our MDR services, these tools give you continuous monitoring and rapid incident response, reducing the impact of ransomware, phishing, or insider threats.
Secure Hybrid Cloud Environments with Unified Policies
Fortinet’s firewalls and secure SD-WAN ensure that hybrid and multi-cloud environments are consistently protected with unified security policies.
DefenseX adds another layer with adaptive, identity-centric security, ensuring only authorized users can access sensitive systems, no matter the device or location.
With unified monitoring across environments, your IT team gains visibility without complexity.
Meet Compliance Requirements with Confidence
Avanan secures cloud email and collaboration platforms (Microsoft 365, Google Workspace, Slack) with phishing protection, malware scanning, and policy enforcement — helping businesses stay ahead of evolving compliance regulations.
Redstor provides cloud-based backup, archiving, and disaster recovery, ensuring you can demonstrate data integrity and retention requirements during audits.
Combined with our compliance expertise, you can meet HIPAA, PCI DSS, GDPR, and more with confidence.
With on-demand scalability, your employees can access the right tools without waiting on lengthy hardware upgrades or IT bottlenecks.
ProTelesis Continuity: Always-On Business
At ProTelesis, we understand that downtime is more than just a technical hiccup — it’s lost revenue, disrupted productivity, and diminished customer trust. That’s why our Backup, Disaster Recovery, and Continuity services are designed to keep your business resilient in the face of unexpected outages, cyberattacks, or natural disasters.
- Backup-as-a-Service (BaaS): Protect servers, endpoints, and cloud environments like Microsoft 365 and Google Workspace with automated, encrypted backups.
- Disaster Recovery-as-a-Service (DRaaS): Warm and hot standby options ensure your critical systems fail over seamlessly, minimizing downtime.
- Immutable Backups & Ransomware Recovery: Safeguard your data against tampering or malicious encryption, with the ability to roll back instantly to a clean state.
- Business Continuity Planning & DR Testing: Our experts don’t just design recovery strategies — we test and validate them regularly, so you know your plan works when you need it most.
With Continuity, outages become brief interruptions instead of major setbacks. Our managed recovery processes can get you back online in minutes, not days, giving your business the confidence to move forward knowing operations won’t grind to a halt.
Cloud Services with ProTelesis: Why Businesses Choose Us
The cloud isn’t just about moving workloads offsite — it’s about building a smarter, more secure, and scalable digital foundation for your business. ProTelesis partners with leading providers to deliver a comprehensive cloud ecosystem that adapts to your needs.
Cloud Infrastructure
- Hosted Private Cloud: High-performance VMs with dedicated vCPU, RAM, and SSD storage.
- Hybrid & Multicloud Management: Unified design and monitoring across Azure, AWS, and on-premise workloads.
- Virtual Desktop Infrastructure (VDI): Simplify remote work with Azure Virtual Desktop and Windows 365, giving teams secure access to apps anywhere.
- Storage & Databases: Object and file storage with snapshots, lifecycle management, and hosted database options for SQL, MySQL, and PostgreSQL.
Cloud Security
- Identity & Access Management: Tools like Microsoft Entra ID/Azure AD deliver SSO, MFA, and conditional access to protect user accounts.
- Email & Collaboration Security: Advanced anti-phishing, DLP, and retention policies with solutions like Microsoft Defender for Office (MDO) and Avanan.
- SIEM/SOC & MDR: Integrations with partners such as SentinelOne, Rapid7/SafeAeon, and DefenseX provide real-time threat detection, log ingestion, and automated response.
- Cloud Security Posture Management (CSPM): Enforce compliance and harden cloud environments with zero-trust principles.
- WAF/CDN/DDoS Protection: Enterprise-grade defenses using solutions comparable to Cloudflare and Azure Front Door.
- Secrets & Certificates Management: Centralized storage and lifecycle management of credentials via Azure Key Vault/PKI.
SaaS Enablement
- Microsoft 365 & Google Workspace: Migration, licensing, and administration to help you get the most from productivity platforms.
- SharePoint & OneDrive Architecture: Governance and design for seamless collaboration.
- Teams Enablement: Voice integration, meeting room solutions, and compliance-ready collaboration.
- Endpoint Management: Microsoft Intune for device compliance, autopilot deployments, and endpoint security.
- SaaS Backup: Ensure Exchange, SharePoint, Teams, and Google Drive data are always recoverable.
Networking for Cloud
- SD-WAN & Secure VPNs: Reliable site-to-cloud and cloud-to-cloud connectivity with integrated security.
- Global Load Balancing & Peering: Optimize performance and availability for distributed workloads.
- Cloud Firewalls & Micro-segmentation: Granular access control to protect sensitive workloads and minimize lateral movement.
The ProTelesis Advantage: By combining resilient continuity solutions with full-stack cloud services, ProTelesis ensures your business isn’t just running in the cloud — it’s thriving there. With partnerships that span Fortinet, Intermedia, RingCentral, SentinelOne, Rapid7/SafeAeon, Redstor, DefenseX, and Avanan, we deliver an ecosystem that blends reliability, scalability, and enterprise-class security.
What makes ProTelesis different? It’s not just the technology — it’s the human approach we bring to every project.
- Local expertise, global reach — We’re a San Diego-based IT partner with enterprise-level partnerships.
- Tailored cloud strategy — No two businesses are alike; we align solutions with your goals and industry.
- 24/7 support — Certified experts who are always on-call to troubleshoot and guide.
By combining the best technology from partners like RingCentral, Intermedia, and Fortinet with our hands-on support, ProTelesis delivers a cloud ecosystem that is secure, scalable, and sustainable.
The Future Is Cloud-First — Are You Ready?
Your IT infrastructure shouldn’t hold you back. With ProTelesis solutions, you can simplify technology, strengthen security, and empower your workforce to achieve more.