May 23rd, 2023 by admin
Managed IT services is a broad term that encompasses a range of technology-related offerings designed to help businesses better manage their IT needs. In today's increasingly digital environment, organizations need reliable and secure access to data...
Posted in: Managed IT, Services, Solutions
May 11th, 2023 by admin
Network management helps businesses in several ways. First, it ensures that network resources are being used efficiently to maximize productivity. Network administrators can monitor bandwidth usage and ensure that the correct applications and services...
Posted in: Managed IT
April 28th, 2023 by admin
In today's fast-paced business world, effective communication and collaboration among team members is crucial for success. With the rise of remote work, it has become more important than ever to have a unified communications system that streamlines...
Posted in: Cloud Communications
April 5th, 2023 by admin
IT security for a business is the practice of protecting an organization's information technology (IT) infrastructure, networks, applications, and data from unauthorized access, disruption, or destruction. Businesses must consider multiple layers...
Posted in: IT Security, Services, Solutions
March 15th, 2023 by admin
A contact center is a centralized office that businesses use to manage customer interactions. Contact centers handle incoming and outgoing telephone calls, emails, live chats, and other customer inquiries in an effort to provide customers with the best...
Posted in: Contact Center, Services
March 14th, 2023 by admin
Do you spend more time chasing down IT issues than focusing on growth? Do you often have to spend time troubleshooting problems and managing your IT infrastructure? If so, full-service IT can help. A fully managed IT service can drastically reduce the...
Posted in: Managed IT, Solutions
February 19th, 2023 by admin
Desktop as a service (DaaS) is an emerging technology that provides virtual desktop infrastructure (VDI) services over the internet. DaaS allows IT departments to host and manage desktops, applications, and data in the cloud instead of on physical machines....
Posted in: Cloud Communications, Managed IT, Solutions
February 13th, 2023 by admin
IT assessments comprehensively evaluate an organization's IT infrastructure, processes, and security protocols. They provide insight into the current state of an organization's IT environment, identify weaknesses and vulnerabilities, and give...
Posted in: Managed IT
February 2nd, 2023 by admin
ProTelesis is anticipating Mitel to announce the End of Life (EoL) of Mitel MiVoice Connect (aka ShoreTel) around mid-year 2023. The excellent news is Mitel recently announced a migration offer for MiVoice Connect customers to leverage their current...
Posted in: Business Phone Systems, Cloud Phone Systems, Carrier Services
January 27th, 2023 by admin
Data Privacy Week is an annual international event to raise awareness about the importance of data privacy and protecting personal information. It is a time for individuals, organizations, businesses, and governments to reflect on their security practices...
Posted in: Managed IT
