Every boardroom conversation, every all-hands meeting, every client presentation — the quality of your audio-visual technology shapes how your organization is perceived and how effectively your teams collaborate. ProTelesis partners with industry leaders Crestron and Shure to deliver turnkey AV solutions that eliminate complexity, elevate meeting experiences, and scale with your business.

Why B2B Audio-Visual Technology Matters More Than Ever

Hybrid work is no longer a trend — it’s the operating model. Yet most organizations still struggle with conference rooms where remote participants can’t hear clearly, cameras that miss the active speaker, and technology that requires a five-minute tutorial before every meeting. These friction points cost more than frustration. They cost productivity, client confidence, and employee engagement.

ProTelesis takes a different approach. As a certified partner for both Crestron and Shure, we design, deploy, and manage AV environments purpose-built for the way your teams actually work — whether that’s a two-person huddle room or a 200-seat divisible training facility.

Speaker Tracking That Follows the Conversation

One of the most transformative capabilities in modern conferencing is intelligent speaker tracking, and Shure’s MXA920 Ceiling Array Microphone leads the category.

Why it matters for your business:

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  Accurate camera tracking — The MXA920 sends precise talker location data to your camera system, so remote participants always see who’s speaking. No more staring at an empty chair while the CEO presents from the other side of the table.
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  Natural audio quality — Onboard IntelliMix® DSP handles automatic mixing, echo cancellation, noise reduction, and gain control in real time. Voices sound clear and natural, not processed or robotic.
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  Enterprise-grade security — 802.1x authentication, secure boot, AES-256 encryption, and Dante/AES67 networking over a single Ethernet cable satisfy even the most demanding IT security requirements.
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  Certified for every platform — Microsoft Teams, Zoom, Cisco Webex, and Google Meet certified out of the box.

The MXA920 installs flush to the ceiling in square or round form factors with paintable finishes in white, black, and aluminum — designed to disappear into your architecture while delivering studio-grade audio capture across rooms up to 9×9 meters (30×30 feet).

Shure’s Video Conferencing Ecosystem: Right-Sized for Every Room

Shure doesn’t offer a one-size-fits-all conferencing product. The Microflex Ecosystem and Stem Ecosystem provide two tiers of solutions that ProTelesis matches to your specific business vertical and room requirements.

Bundles Built for Your Business Vertical

ProTelesis doesn’t just sell hardware — we architect solutions. Here’s how we position Crestron and Shure technology for the verticals we serve:

Crestron Control: Walk In, Tap Once, Start Talking

The most sophisticated AV technology in the world is useless if end users can’t operate it. This is where Crestron’s approach to control solutions fundamentally changes the boardroom experience.

Crestron Control delivers a consistent, intuitive interface across every room in your organization — from a single conference room to a global footprint of hundreds of spaces. Users see the same familiar touch panel layout whether they’re in San Diego or Singapore.

Key capabilities that simplify your boardroom:

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  One-touch meeting launch — Walk into the room, tap “Join Meeting” on the Crestron 80 Series Touch Screen, and the display powers on, the camera activates, audio levels set, and blinds adjust — all automatically.
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  Control for UC — Unifies all in-room technology (displays, cameras, microphones, lighting, shades) under a single control interface purpose-built for Microsoft Teams, Zoom, and Webex workflows.
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  DMPS Integration — Combines DM® switching technology with Crestron Control in one cost-effective chassis, reducing rack space and simplifying signal routing for AV-heavy rooms.
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  Programmable room scenes — Pre-configure “Presentation Mode,” “Video Call Mode,” and “All Hands Mode” so users never touch a settings menu.

The result: your teams spend zero minutes troubleshooting technology and 100% of their time on the meeting itself.

Crestron XiO Cloud: Remote AV Management at Enterprise Scale

Managing AV technology across a distributed organization has historically required on-site truck rolls for every firmware update, configuration change, or troubleshooting session. Crestron XiO Cloud eliminates that model entirely.

For ProTelesis clients, XiO Cloud means your AV infrastructure is monitored 24/7 — whether you manage it in-house or leverage our managed services team to handle it for you.

The ProTelesis Advantage: Engineering + Partnerships + Support

Technology partnerships alone don’t solve business problems. What separates ProTelesis is the combination of certified engineering expertise, strategic vendor relationships with Crestron and Shure, and the ongoing managed support to keep your AV environments performing at peak.

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  Design and consultation — We assess your spaces, workflows, and growth plans before recommending a single product.
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  Professional deployment — Our engineering team handles installation, programming, commissioning, and user training.
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  Managed AV services — Proactive monitoring, remote troubleshooting, and on-site support so your internal IT team can focus on strategic priorities.
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  Lifecycle management — Firmware updates, hardware refreshes, and technology roadmap planning to protect your investment over time.

ProTelesis is a San Diego-based managed services provider and systems integrator delivering enterprise IT, cybersecurity, cloud communications, and AV solutions to businesses nationwide. As certified partners of Crestron and Shure, we bring best-in-class audio-visual technology to organizations that demand reliability, security, and simplicity.

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