Read Our Latest News Here

What are the Benefits of a Contact Center

October 18th, 2023 by admin

In the realm of customer-centric businesses, the role of a contact center is pivotal. Whether you're running a small startup or managing a large enterprise, implementing a contact center can offer a multitude of advantages that contribute to enhanced...

Read Full Story »

Posted in: Contact Center

How Does a Contact Center Improve Customer Service?

March 15th, 2023 by admin

A contact center is a centralized office that businesses use to manage customer interactions. Contact centers handle incoming and outgoing telephone calls, emails, live chats, and other customer inquiries in an effort to provide customers with the best...

Read Full Story »

Posted in: Contact Center, Services

ProTelesis Offers Collaboration Tools to Help Your Company Thrive

August 6th, 2020 by admin

In today's business world, effective collaboration and communication are the keys to success. Your employees need to be able to work together to accomplish the company's objectives, and your employees need to communicate with customers to continue...

Read Full Story »

Posted in: Cloud Communications, Contact Center, Cloud Phone Systems, Solutions

Top 10 FAQ’s for ShoreTel (14.2 or prior) Upgrade to Mitel Connect

September 26th, 2019 by admin

Upgrading ShoreTel to Mitel Connect is easy. Here are some of our Customer’s Frequently Asked Questions: 1)      What is Mitel MiVoice Connect MiVoice Connect (or just “Connect”), is the latest release of the ShoreTel  on-premises IP-PBX platform. It...

Read Full Story »

Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Contact Center, Cloud Phone Systems, ShoreTel Phones

Mitel Ranked #2 Worldwide Among Best Phone Systems Companies – Synergy Research Report

January 12th, 2018 by admin

Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today that independent research firm Synergy Research Group has confirmed its position as the #2 Unified communications as a service (UCaaS) vendor worldwide, coming...

Read Full Story »

Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Contact Center

Tips & Tricks to Modernize Your Contact Center

October 20th, 2016 by admin

Are you looking to revamp your contact center and deliver better customer experiences? An end-to-end contact center suite offers you the opportunity to do just that. Take a look at some of the ways modern contact center solutions can help improve efficiency...

Read Full Story »

Posted in: Uncategorized, Unified Communications, Contact Center

Wireless Solutions to Improve Small Business Productivity

June 2nd, 2016 by admin

It's no secret that employees and businesses are expected to be more productive than ever. Smartphones, broadband, and 24-hour connectivity means that everyone is expected to up to speed and on top of things all day, every day. If you're a small business...

Read Full Story »

Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Analytics, Security, Contact Center

Communication for Better Leadership

March 24th, 2016 by admin

  When you meet an exceptional communicator, you usually know it within seconds of talking with that person. They radiate a confidence about their message that typically resonates with you. From the tone they speak with to the body language they...

Read Full Story »

Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Contact Center

Aerial view of city skyline, with a heavy blue tint

Get In Touch

Want to know more about how a particular solution can help your business? Get connected. From beginning to end, communication is the key to our success. You will be communicated with every step of the way and throughout the entire process. And in the end, you’ll have the utmost confidence in your staff, and the products and/or services we have provided for you.

Contact Form