May 23rd, 2023 by admin
Managed IT services is a broad term that encompasses a range of technology-related offerings designed to help businesses better manage their IT needs. In today's increasingly digital environment, organizations need reliable and secure access to data...
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Tags: efficiency, full managed IT, Managed IT Services, managed services, security
Posted in: Managed IT, Services, Solutions
April 5th, 2023 by admin
IT security for a business is the practice of protecting an organization's information technology (IT) infrastructure, networks, applications, and data from unauthorized access, disruption, or destruction. Businesses must consider multiple layers...
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Tags: cloud, Cybersecurity, data backup, data networking, Managed IT Services, security
Posted in: IT Security, Services, Solutions
March 15th, 2023 by admin
A contact center is a centralized office that businesses use to manage customer interactions. Contact centers handle incoming and outgoing telephone calls, emails, live chats, and other customer inquiries in an effort to provide customers with the best...
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Tags: cloud communications, Customer Service, efficiency, managed services, Unified Communications
Posted in: Contact Center, Services
March 3rd, 2022 by admin
If You Are Still on Analog or PRI (T1/E1) Trunks (Phone Lines), You Are Paying Too Much!
Data and statistics from different researches say that effective and proper communication between teams and various departments of an organization can increase their...
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Tags: Business Phone System, business telephone carrier, carrier services
Posted in: Services
September 23rd, 2020 by admin
Many companies are looking to make the switch from on-premise phone systems to the cloud, and it's not hard to see why. The costs of housing, managing, and maintaining on-premise equipment can be a huge drain on many budgets. Unfortunately, not all...
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Tags: Business Phone System, cloud communications, cloud, Mitel Cloud, ProTelesis, Unified Communications
Posted in: Services, Solutions
September 18th, 2020 by admin
Did you know 9 out of 10 computer networks have potentially critical IT issues that have gone undetected? With cybercrime on the rise, businesses can't afford to have any potential vulnerability go undetected. That's why we at ProTelesis offers our...
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Tags: Cybersecurity, Network Assessment, Security
Posted in: Security, Services
September 3rd, 2020 by admin
Your IT infrastructure is critical to the success of your business. If your IT isn't operating optimally, it can cause your business issues, from service interruptions to security vulnerabilities. At ProTelesis, we understand how important your...
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Tags: cloud, Managed IT Services, Security
Posted in: Managed IT, Services, Solutions
August 13th, 2020 by admin
As a business owner, you have a full plate, and being able to offload some of your responsibilities can help you focus on other pressing concerns within your company. At ProTelesis, we want to allow you to focus on your business while we focus on providing...
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Tags: business telephone carrier, carrier services, managed services
Posted in: Services, Solutions
July 29th, 2020 by admin
IT departments can be a drain on company resources, and the maintenance costs can prevent businesses from upgrading their hardware. At ProTelesis, we understand that the more time you spend dealing with your IT, is less time spent on growing your business....
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Tags: co-managed IT, efficiency, full managed IT, Managed IT Services, security, unlimited support
Posted in: Managed IT, Services
May 11th, 2020 by admin
ProTel and Xtelesis have come together to form ProTelesis — and we’re not the same old companies you once knew. You once knew us as Mitel/ShoreTel dealers and maybe that’s still all you know about us. Here’s some other things we do:
...
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Tags: carrier services, data networking, Managed IT Services, ProTel, ProTelesis, Unified Communications, Xtelesis
Posted in: Services, Solutions