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Improve Customer Service with Contact Center Solutions

March 1st, 2024 by admin

Contact centers serve as the heartbeat of customer support, acting as the central point for handling inquiries, resolving issues, and fostering meaningful connections between businesses and their clientele. Traditionally viewed as cost centers, these...

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Posted in: Solutions

Streamline Infrastructure with a Structured Cabling System

January 19th, 2024 by admin

Having a streamlined and efficient cabling system is crucial for keeping your operations running smoothly. Let's dig deeper and unravel what structured cabling is and how it can be a real game-changer regardless of the size of your business. ...

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Posted in: Solutions

Increase Collaboration with UCaaS Solutions

August 21st, 2023 by admin

Effective communication and collaboration play a crucial role in the success of any organization today. With teams spread across different locations and working remotely becoming the norm, companies seek innovative solutions to bridge the gap and...

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Posted in: Solutions

Find Your IT Vulnerabilities with Network Assessments

June 1st, 2023 by admin

A network assessment is an important tool for businesses and organizations to understand their current network infrastructure and identify potential risks. A thorough network assessment can help prevent data breaches, reduce downtime, increase security,...

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Posted in: Managed IT, Security, Services, Solutions, News

Streamline Your Business Operations with Managed IT Services

May 23rd, 2023 by admin

Managed IT services is a broad term that encompasses a range of technology-related offerings designed to help businesses better manage their IT needs. In today's increasingly digital environment, organizations need reliable and secure access to data...

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Posted in: Managed IT, Services, Solutions

The Best Ways to Increase IT Security for Your Business

April 5th, 2023 by admin

IT security for a business is the practice of protecting an organization's information technology (IT) infrastructure, networks, applications, and data from unauthorized access, disruption, or destruction. Businesses must consider multiple layers...

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Posted in: IT Security, Services, Solutions

Increase Business Productivity and Efficiency with Fully Managed IT

March 14th, 2023 by admin

Do you spend more time chasing down IT issues than focusing on growth? Do you often have to spend time troubleshooting problems and managing your IT infrastructure? If so, full-service IT can help. A fully managed IT service can drastically reduce the...

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Posted in: Managed IT, Solutions

The Benefits of Desktop as a Service for Your Business

February 19th, 2023 by admin

Desktop as a service (DaaS) is an emerging technology that provides virtual desktop infrastructure (VDI) services over the internet. DaaS allows IT departments to host and manage desktops, applications, and data in the cloud instead of on physical machines....

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Posted in: Cloud Communications, Managed IT, Solutions

The Definitive Guide to Unified Communications as a Service (UCaaS)

November 9th, 2022 by admin

What is UCaaS? Unified Communications as a Service (UCaaS) is a cloud-based communication and collaboration solution that helps businesses improve their productivity and efficiency. By integrating various communication tools and applications...

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Posted in: Unified Communications, Solutions

IT Solutions: How Can They Be of the Utmost Importance

August 21st, 2022 by admin

IT services are a crucial part of the success of many businesses. They help companies grow and expand to new markets. IT services can help companies with the following: Easily updating their systems and software Managing data and network security...

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Posted in: Managed IT, Solutions

Move to Security as a Service (SECaaS) for Worry-Free Cyber Security

March 21st, 2022 by admin

Hacking and data breaching statistics show that the number of malware infections and vulnerabilities over the last ten years has increased by more than 700 to 800%. This means that while there were only 12.4 million potential malware infections...

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Posted in: Solutions

5 Ways the ProCloud Elevate Is an Improvement Over Mitel MiVoice 250

April 22nd, 2021 by admin

The Mitel MiVoice 250 is reaching its end of life soon. While Mitel will support it for a while longer, it's better to find a new system than to wait until your system dies with no support. That's why you need a newer top-of-the-line communications...

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Posted in: Solutions

Migrate Over to a Private Cloud Phone System With Protelesis

September 23rd, 2020 by admin

Many companies are looking to make the switch from on-premise phone systems to the cloud, and it's not hard to see why. The costs of housing, managing, and maintaining on-premise equipment can be a huge drain on many budgets. Unfortunately, not all...

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Posted in: Services, Solutions

IT Assessments Reduce Risks for Your Company

September 3rd, 2020 by admin

Your IT infrastructure is critical to the success of your business. If your IT isn't operating optimally, it can cause your business issues, from service interruptions to security vulnerabilities. At ProTelesis, we understand how important your...

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Posted in: Managed IT, Services, Solutions

ProTelesis Offers Cloud Solutions to Support Your Remote Workforce

August 24th, 2020 by admin

With the Coronavirus impacting the way businesses operate, moving to a remote workforce, and hosting operations in the cloud has been a solution many companies have adopted. The cloud allows companies to reduce their office square footage, reduce...

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Posted in: Cloud Communications, Unified Communications, Cloud Phone Systems, Solutions

Streamline Operations with Carrier Services

August 13th, 2020 by admin

As a business owner, you have a full plate, and being able to offload some of your responsibilities can help you focus on other pressing concerns within your company. At ProTelesis, we want to allow you to focus on your business while we focus on providing...

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Posted in: Services, Solutions

ProTelesis Offers Collaboration Tools to Help Your Company Thrive

August 6th, 2020 by admin

In today's business world, effective collaboration and communication are the keys to success. Your employees need to be able to work together to accomplish the company's objectives, and your employees need to communicate with customers to continue...

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Posted in: Cloud Communications, Contact Center, Cloud Phone Systems, Solutions

Providing Cloud Solutions to Enable a Remote Workforce

July 21st, 2020 by admin

As the COVID-19 pandemic continues to impact the US, businesses have adapted by utilizing a remote workforce. Moving to remote work has allowed businesses to remain operational during the shutdown; companies may be finding that they are having difficulties...

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Posted in: Solutions

ProTel and Xtelesis Have Come Together to Form ProTelesis

May 11th, 2020 by admin

ProTel and Xtelesis have come together to form ProTelesis — and we’re not the same old companies you once knew. You once knew us as Mitel/ShoreTel dealers and maybe that’s still all you know about us. Here’s some other things we do: ...

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Posted in: Services, Solutions

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