How Enterprise Communication Systems Can Break 911 Emergency Calls

July 20th, 2018 by admin

How Enterprise Communication Systems Can Break 911 Emergency Calls

Did you know that your business phone system can actually break 911 emergency phone calls? Your business phone system can actually break 911 calls by not having the accurate routing and location information of outgoing 911 calls for each and every employee in your organization, especially for those remote workers or custom call routing. When it comes to enterprise communications systems for 911 emergency phone calls, many organizations are unaware of this issue and its impact on the accurate routing and location information of outgoing 911 calls. Your organization must ensure that 911 communications work at all times, especially during time-critical emergency and disaster situations impacting the safety and security of your employees. Have you checked to make sure 911 works?

• Can a 911 call be made from any telephone device without requiring that an access code be dialed first?
• Will 911 calls from remote workers route to the correct Public Safety Answering Point?
• Will outgoing 911 calls include accurate location information?
• Is on-site emergency notification in place and properly configured?

ProTelesis has partnered with West Safety Services to help our clients answer these important questions. A comprehensive and free assessment guide is now available here. Keep learning! Register now for our September 26^th webinar with West Safety Services to hear the latest on 911 legislation and regulations.      

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