ProTelesis Now Proudly Offering RingCentral Cloud Communications Solutions

May 15th, 2018 by admin

ProTelesis Now Proudly Offering RingCentral

ProTelesis, a leader in IT and Unified Communications solutions, is pleased to announce its partnership with RingCentral and is now offering RingCentral Cloud Communications and Collaboration Solutions. RingCentral's leading product is RingCentral Office with four edition levels to suit your business communications needs. The edition names are: Essentials, Standard, Premium, and Ultimate. RingCentral offers exceptional cloud-based business phone systems. The system offers PBX features such as multiple extensions, call control, Outlook, Salesforce, Google Docs, Dropbox and Box integration, SMS (Short Message Service), video and web conferencing, faxing, auto-receptionist, call logs, as well as rule-based call routing and answering. In terms of cost, RingCentral customers are not burdened with capital investment or maintenance contracts that are associated with traditional premises-based phone systems.

“For 20 years, ProTelesis has been making a material difference for our customers by bringing them the best IT solutions on the market. It's our job to help our customers become more efficient and effective. RingCentral is another exceptional arrow in our quiver. We are very excited about the partnership.”

― Scott Strochak, CEO, ProTelesis

RINGCENTRAL PRODUCTS

RingCentral Office

RingCentral Office is a smart and intuitive cloud-based PBX system. It includes modern communication and collaboration features like call auto-attendant, company directory, multiple extensions, call forwarding and handling, a mobile app for iPhone and Android, Business SMS, video conferencing and screen-sharing, and fax.

RingCentral Contact Center

RingCentral Contact Center™ integrated with RingCentral Glip® team messaging enables agents to communicate and collaborate across your organization in real time to resolve customer issues efficiently. With skills-based omnichannel routing and RingCentral Pulse™ intelligent bots for real-time metrics monitoring, your business will always be equipped to respond quickly to dynamic customer needs.

RingCentral Professional

RingCentral Professional is a suite that provides a universal telephone number, voice mail, dial-by-name directory, call-forwarding, and other features through its smartphone app on iPhone and Android devices.

RingCentral Fax

RingCentral Fax lets users to easily send and receive faxes online without a fax machine. The service integrates with Google Docs Box, and Dropbox.

RingCentral Meetings, Webinar and Rooms

  • RingCentral Meetings is a web conferencing solution.
  • RingCentral Webinar allows companies to host HD-ready virtual events with up to 3000 attendees.
  • RingCentral Rooms is used to manage web and video conferences.

RingCentral Glip

In June 2015, RingCentral acquired Glip, a workstream collaboration platform enabling team collaboration through messaging, document sharing, task and event management, and other communication functionality to the RingCentral platform.

RingCentral is an outstanding addition to ProTelesis suite of Unified Communications (UC) products and solutions. As an end-to-end IT and UC company, ProTelesis is proud of offer solutions like RingCentral cloud phone solutions that cover such a wide spectrum of communication and collaboration methods. It’s no wonder why Gartner positioned RingCentral as a leader in its "2016 Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide" because of its competence to perform and the completeness of offerings. RingCentral has been recognized for many years. RingCentral’s Glip won the Gold Stevie Award in the messaging category at the 2017 International Business Awards.

Posted in: Uncategorized, Unified Communications, Cloud Phone Systems, RingCentral

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