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Improve Customer Service with Contact Center Solutions

March 1st, 2024 by admin

Contact centers serve as the heartbeat of customer support, acting as the central point for handling inquiries, resolving issues, and fostering meaningful connections between businesses and their clientele. Traditionally viewed as cost centers, these...

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Posted in: Solutions

Everything Your Business Should Know About Network Management

November 16th, 2023 by admin

You've got a great product, a stellar team, and booming sales. But if your network grinds to a halt, so does your business. The emphasis is often on other aspects of the business, leaving Network Management on the back burner. It's time to change...

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Posted in: Managed IT

What are the Benefits of a Contact Center

October 18th, 2023 by admin

In the realm of customer-centric businesses, the role of a contact center is pivotal. Whether you're running a small startup or managing a large enterprise, implementing a contact center can offer a multitude of advantages that contribute to enhanced...

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Posted in: Contact Center

How ProCloud Elevate Benefits Your Business

April 28th, 2023 by admin

In today's fast-paced business world, effective communication and collaboration among team members is crucial for success. With the rise of remote work, it has become more important than ever to have a unified communications system that streamlines...

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Posted in: Cloud Communications

The Definitive Guide to Unified Communications as a Service (UCaaS)

November 9th, 2022 by admin

What is UCaaS? Unified Communications as a Service (UCaaS) is a cloud-based communication and collaboration solution that helps businesses improve their productivity and efficiency. By integrating various communication tools and applications...

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Posted in: Unified Communications, Solutions

Are You on Analog or PRI Trunks? If so You Are Paying Too Much!

March 3rd, 2022 by admin

If You Are Still on Analog or PRI (T1/E1) Trunks (Phone Lines), You Are Paying Too Much! Data and statistics from different researches say that effective and proper communication between teams and various departments of an organization can increase their...

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Posted in: Services

5 Ways the ProCloud Elevate Is an Improvement Over Mitel MiVoice 250

April 22nd, 2021 by admin

The Mitel MiVoice 250 is reaching its end of life soon. While Mitel will support it for a while longer, it's better to find a new system than to wait until your system dies with no support. That's why you need a newer top-of-the-line communications...

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Posted in: Solutions

Mitel MiVoice Office 250 Discontinuation

April 12th, 2021 by admin

Overview Mitel has seen a significant change in the SMB market and most notably a shift of market demand to cloud services, IP technologies and software-based UC applications. This has been a trend observed over the last few years, but recent world...

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Posted in: Business Phone Systems

Migrate Over to a Private Cloud Phone System With Protelesis

September 23rd, 2020 by admin

Many companies are looking to make the switch from on-premise phone systems to the cloud, and it's not hard to see why. The costs of housing, managing, and maintaining on-premise equipment can be a huge drain on many budgets. Unfortunately, not all...

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Posted in: Services, Solutions

Don’t Let Legacy Phone Systems Sink your Budget ProCloud>VoIP Elevate: Business Phone System Features Cheat Sheet

December 12th, 2019 by admin

When you are looking to move off your legacy on-premises phone system to a new Cloud Business Phone solution, the acronyms and feature names can seem foreign, especially when you live and breathe your business, not technology. We’ve defined some of the...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Cloud Phone Systems

Quick Tips: How to Modernize Your Business Phones and Unified Communication System

November 8th, 2019 by admin

Your communications system is the lifeblood of your business and you deserve the latest technology with enterprise-grade features. Switching to a new phone system can be a big challenge for small or medium-size companies, so here are the considerations...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Managed IT, Cloud Phone Systems, Protected

Providing Enterprises with Seamless IT Updates, Partner Integration, and Security Solutions

September 20th, 2019 by admin

When your business is operating with different providers or outdated equipment, upgrading can be costly and depleting your company of its resources. Surprisingly, there are still many corporations that are spending way too much for their IT networks and...

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Posted in: Security

Mitel Ranked #2 Worldwide Among Best Phone Systems Companies – Synergy Research Report

January 12th, 2018 by admin

Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today that independent research firm Synergy Research Group has confirmed its position as the #2 Unified communications as a service (UCaaS) vendor worldwide, coming...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Contact Center

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Want to know more about how a particular solution can help your business? Get connected. From beginning to end, communication is the key to our success. You will be communicated with every step of the way and throughout the entire process. And in the end, you’ll have the utmost confidence in your staff, and the products and/or services we have provided for you.

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