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5 Ways the ProCloud Elevate Is an Improvement Over Mitel MiVoice 250

April 22nd, 2021 by admin

The Mitel MiVoice 250 is reaching its end of life soon. While Mitel will support it for a while longer, it's better to find a new system than to wait until your system dies with no support. That's why you need a newer top-of-the-line communications...

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Posted in: Solutions

Migrate Over to a Private Cloud Phone System With Protelesis

September 23rd, 2020 by admin

Many companies are looking to make the switch from on-premise phone systems to the cloud, and it's not hard to see why. The costs of housing, managing, and maintaining on-premise equipment can be a huge drain on many budgets. Unfortunately, not all...

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Posted in: Services, Solutions

ProTelesis Offers Cloud Solutions to Support Your Remote Workforce

August 24th, 2020 by admin

With the Coronavirus impacting the way businesses operate, moving to a remote workforce, and hosting operations in the cloud has been a solution many companies have adopted. The cloud allows companies to reduce their office square footage, reduce...

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Posted in: Cloud Communications, Unified Communications, Cloud Phone Systems, Solutions

ProTelesis Offers Collaboration Tools to Help Your Company Thrive

August 6th, 2020 by admin

In today's business world, effective collaboration and communication are the keys to success. Your employees need to be able to work together to accomplish the company's objectives, and your employees need to communicate with customers to continue...

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Posted in: Cloud Communications, Contact Center, Cloud Phone Systems, Solutions

How Cloud Communications Improves University Enrollment Rates

August 3rd, 2018 by admin

How Cloud Communications Improves University Enrollment Rates It’s getting tougher for colleges and universities to meet their enrollment goals. Only a third of admissions directors say they met their enrollment goals for the 2017-2018 academic year by...

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Cloud Phone Systems, RingCentral

Mitel Ranked #2 Worldwide Among Best Phone Systems Companies – Synergy Research Report

January 12th, 2018 by admin

Mitel® (Nasdaq: MITL) (TSX:MNW), a global leader in business communications, announced today that independent research firm Synergy Research Group has confirmed its position as the #2 Unified communications as a service (UCaaS) vendor worldwide, coming...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Video Conferencing, Managed IT, Contact Center

How VoIP Communications Saves You Money

December 15th, 2017 by admin

“Over 85% of businesses said that lowering cost was the most important factor they would consider when contemplating a switch to a VoIP system.” Time is money and in the most successful organizations, savings is the golden word. If you’re not optimizing...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools, Managed IT

7 Business Dynamics Ideal of Cloud Communications

November 25th, 2017 by admin

Certain business dynamics are custom-made for cloud communications solutions. If you want to spend less time managing infrastructure and more time delivering an impeccable customer experience that will propel sales and help differentiate your business,...

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Posted in: Uncategorized, Cloud Communications, Unified Communications, Business dashboard tools

New Rules for Public Employee Communications Records

September 25th, 2017 by admin

California Supreme Court Rules Public Records Act Covers Government Communications on Private Email and Personal Devices In a major victory for transparency, the California Supreme Court ruled today that when government officials conduct public business...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Security

5 Reasons to Make the Move from MPLS to SD-WAN

March 1st, 2017 by admin

Do your employees complain about slow network service? Would you like to increase performance and resiliency including that of cloud-based applications? And minimize carrier service costs in the process? If these sound good to you, read on to find out...

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Posted in: Uncategorized

What Your ShoreTel Phone System Isn't Telling You

September 15th, 2016 by admin

  Throughout my long career selling and supporting Shoretel phone and UC solutions, I have been surprised how few customers have asked about the reporting capabilities. After all, for most businesses, the phone system is the most frequently used...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

XteleSIP: A Real-World Cost Analysis

September 13th, 2016 by admin

I have recently been working with a company here in Utah.  The company is a billing service provider to utility companies.  They have approximately 1,100 employees with a 35 agent call center.  The company spends about $25,500 per month with Century...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

The Case For SIP Trunks

September 13th, 2016 by admin

The number one attraction to SIP trunks is cheaper dial tone. And cheaper long distance rates – some are bundled with unlimited LD packages! When SIP trunks were first introduced, they had a bad rep because they had big problems with standards. Every...

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Posted in: Uncategorized, Business Phone Systems, Unified Communications, Business dashboard tools

Technology (With a Little Help From Star Trek)

September 13th, 2016 by admin

If you manage a network, or any part of your company’s technology, chances are you wish you could pull some solutions out of the utopia that is Star Fleet.  When a call comes into the help desk, you wish you could ask the ships computer to run a full...

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Posted in: Uncategorized, Cloud Communications, Unified Communications

3 Ways Cloud Communications Can Save Your Company Money

August 14th, 2016 by admin

  These days, companies are demanding more from their technology. At the same time, IT budgets are decreasing, widening the gap between what employees want—and need to be more productive—and what IT can offer. The trick is to find technologies that...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

Savings & Growth: How 1 Easy Telecom Change Can Drive Both

August 2nd, 2016 by admin

Business demands are constantly changing. Between employee fluctuation and seasonal changes, it’s hard to not overspend on telecom. Analog technology or digital lines require additional wiring and installation if you want to scale and can quickly put...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

The High Cost of Not Doing Anything About Your Phone System

July 14th, 2016 by admin

When was the last time you upgraded your phone system? 7 years ago? 10 years ago? Or was it so long ago you’re not quite sure?  Your aging phone system may be costing more than you think. Not only do you have higher resource costs, higher maintenance...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

The Best Apps for Telecom Directors

June 27th, 2016 by admin

In today’s mobile world, it seems telecom directors are rarely at their desks anymore. With access to everything from a laptop, tablet, or smartphone it makes managing systems more mobile and convenient than ever. With this shift to IT and mobility, that...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

An Office Manager's Guide to Choosing a Business VoIP Phone System

June 27th, 2016 by admin

  Most office managers are hearing a lot these days about Voice over Internet Protocol (VoIP), it’s a service that allows telephone users to make and receive calls using the Internet instead of conventional phone lines and analog phone systems....

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Are You Getting the Most from the Cloud?

June 22nd, 2016 by admin

  Forrester indicates that spending on cloud computing is expected to top $160 billion around the globe by 2020 - a growth rate of 22% per year (Tweet this stat!) - it's no secret that cloud technology is becoming an essential part of modern business....

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Top 5 Communication Challenges for Small Business Owners

June 17th, 2016 by admin

  While small business owners definitely face a lot of challenges on a daily basis, one that can have a major impact on whether the business is able to thrive or not is communication. Between vendors, employees and customers, great communication...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

Making Connections: Communication Solutions for Office Managers

June 10th, 2016 by admin

According to a recent study, 75% of employers’ rate teamwork and collaboration as very important to their business. (Tweet this stat!) In order to be an effective team member and collaborator, you must be an effective communicator. Yet many office managers...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

How the CIO/CFO Relationship Can Work Better

May 20th, 2016 by admin

  The continual advancement of technology as an integral part of the majority of businesses has meant an expanded role for CIOs. With that territory has to come a necessarily closer working relationship and shared understanding with the CFO as...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications

What the Heck is SIP Trunking Anyways & Why Should I Care?

February 4th, 2016 by admin

When you’re a multi-site organization, struggling to unify your phone communications is normal. SIP trunks can make your phone system more reliable and collaborative through an IP-based network. By 2017, the IHS predicts that 62% of enterprises in North...

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Posted in: Uncategorized, Business Phone Systems, Cloud Communications, Unified Communications, Business dashboard tools

ProTelesis Advances to Platinum Level in ShoreTel Champion Partner Program

November 12th, 2015 by admin

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Posted in: Uncategorized, Business Phone Systems, Unified Communications, Awards

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