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Elevate Your Customer Experience with a Modern Contact Center Solution

September 16th, 2024 by admin

In today's hyper-competitive business landscape, delivering an exceptional customer experience (CX) is paramount for driving loyalty, referrals, and revenue growth. Your contact center is the frontline ambassador representing your brand, making it...

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Posted in: Contact Center

Why a Fully Managed IT Service is the Key to a Secure, Efficient and Scalable IT Environment

September 2nd, 2024 by admin

In today's digital age, technology is at the core of every business operation. From email and file storage to customer databases and financial systems, the performance and security of your IT infrastructure can make or break your organization's productivity...

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Posted in: Managed IT

Find Network Issues with an IT Assessment

May 3rd, 2024 by admin

The importance of an IT assessment cannot be overstated, as it provides companies with invaluable insights into their current IT capabilities. It helps chart a strategic course for future IT investments and improvements. Think of it as a comprehensive...

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Posted in: IT Security, Solutions

Reduce Costs and Improve Productivity with Fully Managed IT

April 12th, 2024 by admin

Businesses have been facing the dual challenge of optimizing productivity while minimizing costs. Maintaining an efficient IT infrastructure is paramount for staying competitive in the market as technology continues to evolve at breakneck speed....

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Posted in: Managed IT

Improve Customer Service with Contact Center Solutions

March 1st, 2024 by admin

Contact centers serve as the heartbeat of customer support, acting as the central point for handling inquiries, resolving issues, and fostering meaningful connections between businesses and their clientele. Traditionally viewed as cost centers, these...

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Posted in: Solutions

Keep Business Data Safe with ProCloud>Secure

January 2nd, 2024 by admin

One of the challenges that keep business owners up at night is the growing instances of cybersecurity breaches. While businesses are largely reliant on sophisticated malware detection software, you can never be too careful when it comes to the cyber...

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Posted in: IT Security

Streamline Costs and Productivity with Fully Managed IT Services

October 4th, 2023 by admin

So much of what is done in businesses today depends on a company's IT capabilities which itself is evolving. Fully managed IT services are focused on helping businesses develop these capabilities to maintain their competitiveness in an increasingly...

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Posted in: Managed IT

Protect Against Advanced Threats with ProCloud>Secure

September 1st, 2023 by admin

In an increasingly interconnected and digital world, businesses face an ever-expanding array of advanced cyber threats that can undermine security and compromise sensitive data. From sophisticated malware to targeted hacking attempts, organizations...

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Posted in: Cloud Communications

Improve Network Efficiency with Managed Network Solutions

July 26th, 2023 by admin

Efficiency is key to the success of any business, and a managed network solution can provide tremendous benefits for businesses looking to improve their network performance. A managed network solution provides enterprises with an effective way to manage...

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Posted in: Managed IT

Streamline Your Business Operations with Managed IT Services

May 23rd, 2023 by admin

Managed IT services is a broad term that encompasses a range of technology-related offerings designed to help businesses better manage their IT needs. In today's increasingly digital environment, organizations need reliable and secure access to data...

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Posted in: Managed IT, Services, Solutions

How Network Management Helps Businesses

May 11th, 2023 by admin

Network management helps businesses in several ways. First, it ensures that network resources are being used efficiently to maximize productivity. Network administrators can monitor bandwidth usage and ensure that the correct applications and services...

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Posted in: Managed IT

The Best Ways to Increase IT Security for Your Business

April 5th, 2023 by admin

IT security for a business is the practice of protecting an organization's information technology (IT) infrastructure, networks, applications, and data from unauthorized access, disruption, or destruction. Businesses must consider multiple layers...

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Posted in: IT Security, Services, Solutions

Increase Business Productivity and Efficiency with Fully Managed IT

March 14th, 2023 by admin

Do you spend more time chasing down IT issues than focusing on growth? Do you often have to spend time troubleshooting problems and managing your IT infrastructure? If so, full-service IT can help. A fully managed IT service can drastically reduce the...

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Posted in: Managed IT, Solutions

What Are the Signs Your Business Needs an IT Assessment?

February 13th, 2023 by admin

IT assessments comprehensively evaluate an organization's IT infrastructure, processes, and security protocols. They provide insight into the current state of an organization's IT environment, identify weaknesses and vulnerabilities, and give...

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Posted in: Managed IT

Data Privacy Week and How ProTelesis Can Help Keep Your Company Protected

January 27th, 2023 by admin

Data Privacy Week is an annual international event to raise awareness about the importance of data privacy and protecting personal information. It is a time for individuals, organizations, businesses, and governments to reflect on their security practices...

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Posted in: Managed IT

The Signs Your Business Needs Disaster Recovery As a Service

December 30th, 2022 by admin

Disaster Recovery as a Service (DRaaS) is a cloud-based service that helps organizations prepare for and recover from natural or human-made disasters. DRaaS provides an alternative to traditional disaster recovery solutions and enables companies to...

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Posted in: Managed IT

The Benefits of Co-Managed IT Services

December 28th, 2022 by admin

Co-managed IT services offer a wide range of benefits to businesses of all sizes. First, it allows organizations to increase efficiency and reliability while reducing costs associated with managing their own IT infrastructure. Co-managed IT services...

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Posted in: Managed IT

The Signs Your Company Needs Fully Managed IT Services

November 29th, 2022 by admin

Fully managed IT services refer to a type of service delivery model whereby the service provider takes on complete responsibility for managing all aspects of the customer's IT infrastructure and environment. This includes everything from provisioning...

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Posted in: Managed IT

ProTelesis – Experts in Carrier Services

June 23rd, 2022 by admin

There are so many things that need to be taken care of in a business. It becomes impossible for one person to take care of the employees, customers, and even the different problems in the IT department. But now, you don't need to worry because...

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Posted in: Carrier Services

IT Assessments Reduce Risks for Your Company

September 3rd, 2020 by admin

Your IT infrastructure is critical to the success of your business. If your IT isn't operating optimally, it can cause your business issues, from service interruptions to security vulnerabilities. At ProTelesis, we understand how important your...

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Posted in: Managed IT, Services, Solutions

ProTelesis Provides Managed IT Services to Increase Efficiency

July 29th, 2020 by admin

IT departments can be a drain on company resources, and the maintenance costs can prevent businesses from upgrading their hardware. At ProTelesis, we understand that the more time you spend dealing with your IT, is less time spent on growing your business....

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Posted in: Managed IT, Services

ProTel and Xtelesis Have Come Together to Form ProTelesis

May 11th, 2020 by admin

ProTel and Xtelesis have come together to form ProTelesis — and we’re not the same old companies you once knew. You once knew us as Mitel/ShoreTel dealers and maybe that’s still all you know about us. Here’s some other things we do: ...

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Posted in: Services, Solutions

Top 7 Managed IT Services Myths

March 7th, 2018 by admin

Top 7 Managed IT Services Myths More and more, companies are enjoying the advantages of working with Managed Service Providers (MSPs).  Spending more time and resources on solving strategic IT business issues is one of the key drivers. Even so, many...

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Posted in: Uncategorized

Managed IT Services for the City of Fountain Valley

February 14th, 2018 by admin

ProTelesis Corporation is pleased to announced that the lovely City of Fountain Valley in Orange County, in Southern California selected its Managed IT Services division to lead a critical Microsoft Exchange migration project which successfully was...

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Posted in: Uncategorized

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