September 16th, 2024 by admin
In today's hyper-competitive business landscape, delivering an exceptional customer experience (CX) is paramount for driving loyalty, referrals, and revenue growth. Your contact center is the frontline ambassador representing your brand, making it...
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Tags: business continuity, efficiency, Managed IT Services
Posted in: Contact Center
September 2nd, 2024 by admin
In today's digital age, technology is at the core of every business operation. From email and file storage to customer databases and financial systems, the performance and security of your IT infrastructure can make or break your organization's productivity...
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Tags: business continuity, Managed IT Services, managed services
Posted in: Managed IT
May 3rd, 2024 by admin
The importance of an IT assessment cannot be overstated, as it provides companies with invaluable insights into their current IT capabilities. It helps chart a strategic course for future IT investments and improvements.
Think of it as a comprehensive...
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Tags: business continuity, efficiency, Managed IT Services
Posted in: IT Security, Solutions
April 12th, 2024 by admin
Businesses have been facing the dual challenge of optimizing productivity while minimizing costs. Maintaining an efficient IT infrastructure is paramount for staying competitive in the market as technology continues to evolve at breakneck speed....
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Tags: business continuity, Managed IT Services, managed services
Posted in: Managed IT
March 1st, 2024 by admin
Contact centers serve as the heartbeat of customer support, acting as the central point for handling inquiries, resolving issues, and fostering meaningful connections between businesses and their clientele. Traditionally viewed as cost centers, these...
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Tags: Business Phone System, business telephone carrier, Managed IT Services
Posted in: Solutions
January 2nd, 2024 by admin
One of the challenges that keep business owners up at night is the growing instances of cybersecurity breaches. While businesses are largely reliant on sophisticated malware detection software, you can never be too careful when it comes to the cyber...
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Tags: Cybersecurity, data backup, Managed IT Services
Posted in: IT Security
October 4th, 2023 by admin
So much of what is done in businesses today depends on a company's IT capabilities which itself is evolving. Fully managed IT services are focused on helping businesses develop these capabilities to maintain their competitiveness in an increasingly...
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Tags: business continuity, Managed IT Services, managed services
Posted in: Managed IT
September 1st, 2023 by admin
In an increasingly interconnected and digital world, businesses face an ever-expanding array of advanced cyber threats that can undermine security and compromise sensitive data. From sophisticated malware to targeted hacking attempts, organizations...
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Tags: business continuity, cloud, Managed IT Services
Posted in: Cloud Communications
July 26th, 2023 by admin
Efficiency is key to the success of any business, and a managed network solution can provide tremendous benefits for businesses looking to improve their network performance. A managed network solution provides enterprises with an effective way to manage...
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Tags: efficiency, Managed IT Services, managed services
Posted in: Managed IT
May 23rd, 2023 by admin
Managed IT services is a broad term that encompasses a range of technology-related offerings designed to help businesses better manage their IT needs. In today's increasingly digital environment, organizations need reliable and secure access to data...
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Tags: efficiency, full managed IT, Managed IT Services, managed services, security
Posted in: Managed IT, Services, Solutions
May 11th, 2023 by admin
Network management helps businesses in several ways. First, it ensures that network resources are being used efficiently to maximize productivity. Network administrators can monitor bandwidth usage and ensure that the correct applications and services...
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Tags: Cybersecurity, data networking, Managed IT Services, security
Posted in: Managed IT
April 5th, 2023 by admin
IT security for a business is the practice of protecting an organization's information technology (IT) infrastructure, networks, applications, and data from unauthorized access, disruption, or destruction. Businesses must consider multiple layers...
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Tags: cloud, Cybersecurity, data backup, data networking, Managed IT Services, security
Posted in: IT Security, Services, Solutions
March 14th, 2023 by admin
Do you spend more time chasing down IT issues than focusing on growth? Do you often have to spend time troubleshooting problems and managing your IT infrastructure? If so, full-service IT can help.
A fully managed IT service can drastically reduce the...
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Tags: efficiency, full managed IT, Managed IT Services, managed services
Posted in: Managed IT, Solutions
February 13th, 2023 by admin
IT assessments comprehensively evaluate an organization's IT infrastructure, processes, and security protocols. They provide insight into the current state of an organization's IT environment, identify weaknesses and vulnerabilities, and give...
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Tags: it assessment, Managed IT Services, managed services, security, vulnerabilities
Posted in: Managed IT
January 27th, 2023 by admin
Data Privacy Week is an annual international event to raise awareness about the importance of data privacy and protecting personal information. It is a time for individuals, organizations, businesses, and governments to reflect on their security practices...
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Tags: Cybersecurity, data backup, data networking, Managed IT Services, security
Posted in: Managed IT
December 30th, 2022 by admin
Disaster Recovery as a Service (DRaaS) is a cloud-based service that helps organizations prepare for and recover from natural or human-made disasters. DRaaS provides an alternative to traditional disaster recovery solutions and enables companies to...
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Tags: business continuity, cloud, data backup, data networking, disaster recovery, Managed IT Services, security
Posted in: Managed IT
December 28th, 2022 by admin
Co-managed IT services offer a wide range of benefits to businesses of all sizes. First, it allows organizations to increase efficiency and reliability while reducing costs associated with managing their own IT infrastructure. Co-managed IT services...
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Tags: cloud, co-managed IT, data networking, Managed IT Services, managed services
Posted in: Managed IT
November 29th, 2022 by admin
Fully managed IT services refer to a type of service delivery model whereby the service provider takes on complete responsibility for managing all aspects of the customer's IT infrastructure and environment. This includes everything from provisioning...
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Tags: Managed IT Services, security
Posted in: Managed IT
June 23rd, 2022 by admin
There are so many things that need to be taken care of in a business. It becomes impossible for one person to take care of the employees, customers, and even the different problems in the IT department. But now, you don't need to worry because...
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Tags: cloud, Cybersecurity, data networking, Managed IT Services, unlimited support, VoIP
Posted in: Carrier Services
September 3rd, 2020 by admin
Your IT infrastructure is critical to the success of your business. If your IT isn't operating optimally, it can cause your business issues, from service interruptions to security vulnerabilities. At ProTelesis, we understand how important your...
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Tags: cloud, Managed IT Services, security
Posted in: Managed IT, Services, Solutions
July 29th, 2020 by admin
IT departments can be a drain on company resources, and the maintenance costs can prevent businesses from upgrading their hardware. At ProTelesis, we understand that the more time you spend dealing with your IT, is less time spent on growing your business....
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Tags: co-managed IT, efficiency, full managed IT, Managed IT Services, security, unlimited support
Posted in: Managed IT, Services
May 11th, 2020 by admin
ProTel and Xtelesis have come together to form ProTelesis — and we’re not the same old companies you once knew. You once knew us as Mitel/ShoreTel dealers and maybe that’s still all you know about us. Here’s some other things we do:
...
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Tags: carrier services, data networking, Managed IT Services, ProTelesis, Unified Communications, Xtelesis
Posted in: Services, Solutions
March 7th, 2018 by admin
Top 7 Managed IT Services Myths
More and more, companies are enjoying the advantages of working with Managed Service Providers (MSPs). Spending more time and resources on solving strategic IT business issues is one of the key drivers. Even so, many...
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Tags: Managed IT Services
Posted in: Uncategorized
February 14th, 2018 by admin
ProTelesis Corporation is pleased to announced that the lovely City of Fountain Valley in Orange County, in Southern California selected its Managed IT Services division to lead a critical Microsoft Exchange migration project which successfully was...
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Tags: IT Server Migration Services, Managed IT Services
Posted in: Uncategorized