April 17th, 2025 by admin
The Evolving Landscape of Customer Service Businesses are constantly seeking ways to improve their customer service capabilities, streamline operations, and stay ahead of the competition. Enter the modern contact center – a powerful hub of customer...
Posted in: Contact Center
January 2nd, 2025 by admin
Businesses face an ever-evolving array of cybersecurity threats. As organizations increasingly migrate their operations to the cloud, the need for robust, adaptable, and comprehensive security solutions has never been more critical. Enter ProCloud>Secure,...
Posted in: Cloud Phone Systems
November 18th, 2024 by admin
For businesses today, having a robust and secure IT infrastructure is absolutely essential. Your core systems, applications, and data are the lifeblood that allows your company to operate efficiently and competitively. However, building and maintaining...
Posted in: Services
September 2nd, 2024 by admin
In today's digital age, technology is at the core of every business operation. From email and file storage to customer databases and financial systems, the performance and security of your IT infrastructure can make or break your organization's productivity...
Posted in: Managed IT
April 12th, 2024 by admin
Businesses have been facing the dual challenge of optimizing productivity while minimizing costs. Maintaining an efficient IT infrastructure is paramount for staying competitive in the market as technology continues to evolve at breakneck speed....
Posted in: Managed IT
November 16th, 2023 by admin
You've got a great product, a stellar team, and booming sales. But if your network grinds to a halt, so does your business. The emphasis is often on other aspects of the business, leaving Network Management on the back burner. It's time to change...
Posted in: Managed IT
October 4th, 2023 by admin
So much of what is done in businesses today depends on a company's IT capabilities which itself is evolving. Fully managed IT services are focused on helping businesses develop these capabilities to maintain their competitiveness in an increasingly...
Posted in: Managed IT
August 21st, 2023 by admin
Effective communication and collaboration play a crucial role in the success of any organization today. With teams spread across different locations and working remotely becoming the norm, companies seek innovative solutions to bridge the gap and...
Posted in: Solutions
July 26th, 2023 by admin
Efficiency is key to the success of any business, and a managed network solution can provide tremendous benefits for businesses looking to improve their network performance. A managed network solution provides enterprises with an effective way to manage...
Posted in: Managed IT
May 23rd, 2023 by admin
Managed IT services is a broad term that encompasses a range of technology-related offerings designed to help businesses better manage their IT needs. In today's increasingly digital environment, organizations need reliable and secure access to data...
Posted in: Managed IT, Services, Solutions
March 15th, 2023 by admin
A contact center is a centralized office that businesses use to manage customer interactions. Contact centers handle incoming and outgoing telephone calls, emails, live chats, and other customer inquiries in an effort to provide customers with the best...
Posted in: Contact Center, Services
March 14th, 2023 by admin
Do you spend more time chasing down IT issues than focusing on growth? Do you often have to spend time troubleshooting problems and managing your IT infrastructure? If so, full-service IT can help. A fully managed IT service can drastically reduce the...
Posted in: Managed IT, Solutions
February 13th, 2023 by admin
IT assessments comprehensively evaluate an organization's IT infrastructure, processes, and security protocols. They provide insight into the current state of an organization's IT environment, identify weaknesses and vulnerabilities, and give...
Posted in: Managed IT
December 28th, 2022 by admin
Co-managed IT services offer a wide range of benefits to businesses of all sizes. First, it allows organizations to increase efficiency and reliability while reducing costs associated with managing their own IT infrastructure. Co-managed IT services...
Posted in: Managed IT
November 9th, 2022 by admin
What is UCaaS? Unified Communications as a Service (UCaaS) is a cloud-based communication and collaboration solution that helps businesses improve their productivity and efficiency. By integrating various communication tools and applications...
Posted in: Unified Communications, Solutions
October 12th, 2022 by admin
Everyone online is a target for hackers and cyber criminals. Gone are the days when you could surf the internet without the threat of getting hacked or getting a malware attack. The rising number of cyber attacks has got alarm bells ringing as everyone...
Posted in: IT Security
April 18th, 2022 by admin
Does your organization have a vast network of computers or an IT department that needs to ensure all your company's computer networks run smoothly? Then there is a high chance you are using or have considered using a (Multi-Protocol Label Switching)...
Posted in: Managed IT
March 21st, 2022 by admin
Hacking and data breaching statistics show that the number of malware infections and vulnerabilities over the last ten years has increased by more than 700 to 800%. This means that while there were only 12.4 million potential malware infections...
Posted in: Solutions
August 13th, 2020 by admin
As a business owner, you have a full plate, and being able to offload some of your responsibilities can help you focus on other pressing concerns within your company. At ProTelesis, we want to allow you to focus on your business while we focus on providing...
