December 18th, 2023 by admin
In today's fast-paced business world, data is the driving force behind smart decision-making. But are you harnessing its full potential?
Imagine a company that specializes in software development. It has offices in multiple locations, and its...
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Tags: business continuity, Desktop as a Service, network
Posted in: Services
December 6th, 2023 by admin
Vulnerabilities in IT systems can pose significant risks to businesses, potentially leading to various consequences such as data breaches, financial losses, damage to reputation, and legal ramifications. Businesses need to understand the nature of...
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Tags: data backup, it assessment, security
Posted in: Protected
November 16th, 2023 by admin
You've got a great product, a stellar team, and booming sales. But if your network grinds to a halt, so does your business. The emphasis is often on other aspects of the business, leaving Network Management on the back burner. It's time to change...
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Tags: Business Phone System, managed services, network
Posted in: Managed IT
November 1st, 2023 by admin
Communication is key to success within a business, regardless of its size, whether it's communicating within an organization, or with remote teams, clients, suppliers, and just about all the players that have anything to do with your organization....
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Tags: cloud communications, efficiency, ProCloud
Posted in: Cloud Communications
October 18th, 2023 by admin
In the realm of customer-centric businesses, the role of a contact center is pivotal. Whether you're running a small startup or managing a large enterprise, implementing a contact center can offer a multitude of advantages that contribute to enhanced...
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Tags: business continuity, Business Phone System, Customer Service
Posted in: Contact Center
October 4th, 2023 by admin
So much of what is done in businesses today depends on a company's IT capabilities which itself is evolving. Fully managed IT services are focused on helping businesses develop these capabilities to maintain their competitiveness in an increasingly...
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Tags: business continuity, Managed IT Services, managed services
Posted in: Managed IT
September 18th, 2023 by admin
Businesses in the digitally-driven world today are heavily reliant on their IT infrastructure to operate effectively and efficiently. However, as technology becomes more complex, the potential for infrastructure failures and disasters increases....
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Tags: business continuity, DRaaS, security
Posted in: Protected
September 1st, 2023 by admin
In an increasingly interconnected and digital world, businesses face an ever-expanding array of advanced cyber threats that can undermine security and compromise sensitive data. From sophisticated malware to targeted hacking attempts, organizations...
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Tags: business continuity, cloud, Managed IT Services
Posted in: Cloud Communications
August 21st, 2023 by admin
Effective communication and collaboration play a crucial role in the success of any organization today. With teams spread across different locations and working remotely becoming the norm, companies seek innovative solutions to bridge the gap and...
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Tags: business continuity, managed services, UCaaS
Posted in: Solutions
August 1st, 2023 by admin
In today's interconnected world, where data has become the lifeblood of businesses, ensuring its safety and security has never been more critical. With the rapid growth of digital technology and the increasing sophistication of cyber threats, organizations...
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Tags: BaaS, business continuity, data backup
Posted in: Protected
July 31st, 2023 by admin
The business landscape today is evolving at a rapid pace, and that's why it has become crucial for organizations to harness the power of data to drive growth and stay competitive. However, managing and utilizing vast amounts of data can...
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Tags: business continuity, Desktop as a Service, efficiency
Posted in: Services
July 26th, 2023 by admin
Efficiency is key to the success of any business, and a managed network solution can provide tremendous benefits for businesses looking to improve their network performance. A managed network solution provides enterprises with an effective way to manage...
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Tags: efficiency, Managed IT Services, managed services
Posted in: Managed IT
July 11th, 2023 by admin
Mitel officially announced End of Life (EoL) of Mitel MiVoice Connect (aka ShoreTel) on July 7th, 2023.
If you are still using this system it is important for you to contact us at your earliest convenience to review this announcement and your migration...
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Tags: End of Life (EoL), Mitel, phone system migration, ProTelesis
Posted in: Business Phone Systems, Cloud Phone Systems, Carrier Services
June 1st, 2023 by admin
A network assessment is an important tool for businesses and organizations to understand their current network infrastructure and identify potential risks. A thorough network assessment can help prevent data breaches, reduce downtime, increase security,...
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Tags: Network Assessment, security, vulnerabilities
Posted in: Managed IT, Security, Services, Solutions, News
May 23rd, 2023 by admin
Managed IT services is a broad term that encompasses a range of technology-related offerings designed to help businesses better manage their IT needs. In today's increasingly digital environment, organizations need reliable and secure access to data...
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Tags: efficiency, full managed IT, Managed IT Services, managed services, security
Posted in: Managed IT, Services, Solutions
May 11th, 2023 by admin
Network management helps businesses in several ways. First, it ensures that network resources are being used efficiently to maximize productivity. Network administrators can monitor bandwidth usage and ensure that the correct applications and services...
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Tags: Cybersecurity, data networking, Managed IT Services, security
Posted in: Managed IT
April 28th, 2023 by admin
In today's fast-paced business world, effective communication and collaboration among team members is crucial for success. With the rise of remote work, it has become more important than ever to have a unified communications system that streamlines...
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Tags: Business Phone System, cloud communications, cloud, Unified Communications
Posted in: Cloud Communications
April 5th, 2023 by admin
IT security for a business is the practice of protecting an organization's information technology (IT) infrastructure, networks, applications, and data from unauthorized access, disruption, or destruction. Businesses must consider multiple layers...
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Tags: cloud, Cybersecurity, data backup, data networking, Managed IT Services, security
Posted in: IT Security, Services, Solutions
March 15th, 2023 by admin
A contact center is a centralized office that businesses use to manage customer interactions. Contact centers handle incoming and outgoing telephone calls, emails, live chats, and other customer inquiries in an effort to provide customers with the best...
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Tags: cloud communications, Customer Service, efficiency, managed services, Unified Communications
Posted in: Contact Center, Services
March 14th, 2023 by admin
Do you spend more time chasing down IT issues than focusing on growth? Do you often have to spend time troubleshooting problems and managing your IT infrastructure? If so, full-service IT can help.
A fully managed IT service can drastically reduce the...
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Tags: efficiency, full managed IT, Managed IT Services, managed services
Posted in: Managed IT, Solutions
February 19th, 2023 by admin
Desktop as a service (DaaS) is an emerging technology that provides virtual desktop infrastructure (VDI) services over the internet. DaaS allows IT departments to host and manage desktops, applications, and data in the cloud instead of on physical machines....
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Tags: cloud communications, cloud, Desktop as a Service, efficiency
Posted in: Cloud Communications, Managed IT, Solutions
February 13th, 2023 by admin
IT assessments comprehensively evaluate an organization's IT infrastructure, processes, and security protocols. They provide insight into the current state of an organization's IT environment, identify weaknesses and vulnerabilities, and give...
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Tags: it assessment, Managed IT Services, managed services, security, vulnerabilities
Posted in: Managed IT
January 27th, 2023 by admin
Data Privacy Week is an annual international event to raise awareness about the importance of data privacy and protecting personal information. It is a time for individuals, organizations, businesses, and governments to reflect on their security practices...
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Tags: Cybersecurity, data backup, data networking, Managed IT Services, security
Posted in: Managed IT