The managed services landscape in the U.S. is evolving rapidly. While ProTelesis offers a robust set of solutions—including carrier services, fully managed IT, co‑managed IT, cybersecurity, analytics, and unified communications—certain services are now driving the market forward.
ProTelesis’s Core Services
- Fully Managed IT: Offers predictable pricing, 24/7 support, proactive monitoring, strategic planning, and security-focused operations.
- Co‑Managed IT: Enhances existing internal IT teams with ProTelesis’s capacity and expertise.
- Carrier Services: Including ISP circuits, SD‑WAN, and SIP trunks—built for connectivity, cost savings, and performance.
- Cybersecurity & Analytics: A proactive security strategy wrapped into infrastructure insights and managed solutions.
MSP Trends in 2025: What’s Hot Right Now?
- Escalating cybersecurity demands: 85% of mid-market firms now rely on MSPs for security; nearly half expect 24/7 protection, zero-trust, AI, and managed security operations.
- Cybersecurity pressure is rising steeply: 84% of MSPs are tasked with managing full IT/cybersecurity estates, with rising internal risks as well.
- MDR adoption surges: Gartner predicts that by 2025, 50% of enterprises will have adopted MDR. MDR provides continuous threat monitoring, investigation, response, and expert-driven remediation.
- Overwhelmed MSP operations: Epidemic-level burnout, tool sprawl, and operational complexity plague the industry—yet budget growth and demand for streamlined security solutions remain strong.
Why MDR Is the Perfect Next Step for ProTelesis
While ProTelesis already delivers foundational cybersecurity and analytics, there’s powerful momentum in MDR:
- Responding to Rising Demand
Mid-market businesses are increasingly leaning on MSPs for seamless, advanced security. MDR aligns perfectly with that requirement and responds to customers expecting full-spectrum, proactive threat coverage. - Easing Tool Overload for MSPs
Delivering MDR with integrated alerting, threat hunting, investigation, and remediation tools could help clients and MSP teams overcome the tool sprawl that’s draining productivity. - Aligning with Strategic Growth Trends
With expectations soaring and budgets increasing, adding MDR to the ProTelesis portfolio can tap new business opportunities and improve resilience—both operationally and in client support.