October 1st, 2024 by admin
In today's digital age, businesses heavily rely on data and technology to drive their operations. A single disruptive event like a natural disaster, cyber attack, equipment failure, or human error can bring everything to a screeching halt, resulting...
Posted in: Protected
September 16th, 2024 by admin
In today's hyper-competitive business landscape, delivering an exceptional customer experience (CX) is paramount for driving loyalty, referrals, and revenue growth. Your contact center is the frontline ambassador representing your brand, making it...
Posted in: Contact Center
July 16th, 2024 by admin
Data and information have become the lifeblood of operations. Therefore, having a reliable and efficient cabling infrastructure is crucial. Structured cabling, a comprehensive and standardized approach to designing and implementing cabling systems,...
Posted in: Solutions
May 3rd, 2024 by admin
The importance of an IT assessment cannot be overstated, as it provides companies with invaluable insights into their current IT capabilities. It helps chart a strategic course for future IT investments and improvements. Think of it as a comprehensive...
Posted in: IT Security, Solutions
November 1st, 2023 by admin
Communication is key to success within a business, regardless of its size, whether it's communicating within an organization, or with remote teams, clients, suppliers, and just about all the players that have anything to do with your organization....
Posted in: Cloud Communications
July 31st, 2023 by admin
The business landscape today is evolving at a rapid pace, and that's why it has become crucial for organizations to harness the power of data to drive growth and stay competitive. However, managing and utilizing vast amounts of data can...
Posted in: Services
July 26th, 2023 by admin
Efficiency is key to the success of any business, and a managed network solution can provide tremendous benefits for businesses looking to improve their network performance. A managed network solution provides enterprises with an effective way to manage...
Posted in: Managed IT
May 23rd, 2023 by admin
Managed IT services is a broad term that encompasses a range of technology-related offerings designed to help businesses better manage their IT needs. In today's increasingly digital environment, organizations need reliable and secure access to data...
Posted in: Managed IT, Services, Solutions
March 15th, 2023 by admin
A contact center is a centralized office that businesses use to manage customer interactions. Contact centers handle incoming and outgoing telephone calls, emails, live chats, and other customer inquiries in an effort to provide customers with the best...
Posted in: Contact Center, Services
March 14th, 2023 by admin
Do you spend more time chasing down IT issues than focusing on growth? Do you often have to spend time troubleshooting problems and managing your IT infrastructure? If so, full-service IT can help. A fully managed IT service can drastically reduce the...
Posted in: Managed IT, Solutions
February 19th, 2023 by admin
Desktop as a service (DaaS) is an emerging technology that provides virtual desktop infrastructure (VDI) services over the internet. DaaS allows IT departments to host and manage desktops, applications, and data in the cloud instead of on physical machines....
Posted in: Cloud Communications, Managed IT, Solutions
July 29th, 2020 by admin
IT departments can be a drain on company resources, and the maintenance costs can prevent businesses from upgrading their hardware. At ProTelesis, we understand that the more time you spend dealing with your IT, is less time spent on growing your business....
Posted in: Managed IT, Services
